Customer reviews from Western Digital
Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Average customer rating
3.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
43
4 Stars
9
3 Stars
3
2 Stars
6
1 Star
24
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Posted by: SpicyGreektopia
Verified Purchase:Yes
So far has been a smooth time with the new hard drive. Hopefully, I won’t wipe out all the information on this one like I did with my last one..
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
4
I like the MyPassport for Mac but ................
on March 8, 2024
Posted by: PJ in DC
Verified Purchase:Yes
I would have given this new one 5 stars if WD had included the USB plug on the end of the cable like they did in a previous version of My Passport for Mac that I purchased. I have purchased several of these WD "solid state" My Passport for Macs. I find them more reliable (in terms of longevity) than WD's "non-solid-state" desktop external drives.
Written by a customer while visiting Western Digital
Posted by: muscletn
Verified Purchase:Yes
With great value, and excellent capabilities, the Passport fits my needs perfectly.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
Dead just after the warranty
on February 4, 2025
Posted by: Aigars
Just 15 days after the warranty expired, my WD Passport 2TB hard drive stopped working. It shows a bad sector error, and the data is no longer accessible. Two terabytes of photos and videos—priceless memories of my loved ones—are lost forever and cannot be recovered.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, March 5, 2025
Hi, We apologize for the inconvenience and for delayed response. We recommend that you try connecting the drive to another computer using a different cable and USB ports. If the drive creates same issue with another computer then open a ticket with the error screenshots if any at https://support-en.wd.com/app/askweb our technical team will contact you as soon as possible and resolve your issue.
Please allow me to inform you that WD does not have any in-house data recovery service in order to recover the files from the affected/non-functional hard drives. You may need to contact a Data Recovery company to recover the data. If there are no backups or second copy of the data on a different device or location and data recovery is required, please contact one of our Data Recovery Partners or refer to the mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/18754
Please allow me to inform you that WD does not have any in-house data recovery service in order to recover the files from the affected/non-functional hard drives. You may need to contact a Data Recovery company to recover the data. If there are no backups or second copy of the data on a different device or location and data recovery is required, please contact one of our Data Recovery Partners or refer to the mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/18754
Written by a customer while visiting Western Digital
Posted by: Very Satisfied
Verified Purchase:Yes
The best backup product I have used. Easy and very compact.
I would recommend this to a friend!
Written by a customer while visiting Western Digital