Customer reviews from Western Digital
Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Average customer rating
3.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
43
4 Stars
9
3 Stars
3
2 Stars
6
1 Star
24
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Posted by: Estetta
Verified Purchase:Yes
I have several WD external HD's for my photography. I have never been disappointed by drive failure. Always dependable.
Written by a customer while visiting Western Digital
Posted by: Roger D
Verified Purchase:Yes
Works as advertised, installation is easy. Data transfer was rapid
Written by a customer while visiting Western Digital
Customer Rating
5
Great Harddrive for the bucks! I definitely recom
on April 5, 2023
Posted by: DJ Lou Productions
Verified Purchase:Yes
Awesome hard drive works well with Mac. Startup I’d quick!
Written by a customer while visiting Western Digital
Posted by: Donna M
Verified Purchase:Yes
Excellent drive - worked perfectly right out of the box
Written by a customer while visiting Western Digital
Customer Rating
2
Difficult to use on Mac
on April 24, 2023
Posted by: MattC
I had to install WD discovery software and NTFS software to get this drive to work the first, and eventually it did work. About 3 years later I am no longer able to write to this drive. I'm trying to troubleshoot, but it's a pain and I dont have time to do that.
Response from Western DigitalBy SM OLS, April 25, 2023
Hello,
We are sorry to hear about your user experience with My Passport for Mac and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with My Passport for Mac and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
2
There are better drives out there
on June 2, 2023
Posted by: Juan Javier
Really frustrated with this drive. I literally cannot upload large files (more than 5GBs) to the drive. An error message shows up everytime and does not allow me to upload the file. It's frustrating as a videographer when you need to upload a lot of footage and can't do that. My 5-year-old drive works better than this. I am just praying it doesn't crash because there are many reviews saying its prone to dying. It was cheap tho.
Response from Western DigitalBy SM OLS, June 6, 2023
Hello,
We are sorry to hear about your user experience with My Passport for Mac and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with My Passport for Mac and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
4
speed
on June 13, 2023
Posted by: sanjeev
speed not good as expected or mentioned its near about 100mbps
Written by a customer while visiting Western Digital
Customer Rating
4
Update von "Acronis true Image for WD" Sonoma???!!
on November 1, 2023
Posted by: Discorolly
Leider funktioniert "Acronis Treu Image for Western Digital" unter "MacOS Sonoma" nicht mehr. Es wäre net, wenn man durch ein Update diese enorme Schwäche beheben würde.
Unter "Ventura" lief es nach Update dann ja auch.
Bitte stellt auch ein Update für Sonoma bereit!
Unter "Ventura" lief es nach Update dann ja auch.
Bitte stellt auch ein Update für Sonoma bereit!
I would recommend this to a friend!
Written by a customer while visiting Western Digital