Customer reviews from Western Digital
Western Digital - WD 5TB My Passport Ultra Portable Storage External Hard Drive USB-C for PC/Windows (WDBFTM0050BBL-WESN) - Blue
Average customer rating
4.2
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Western Digital - WD 5TB My Passport Ultra Portable Storage External Hard Drive USB-C for PC/Windows (WDBFTM0050BBL-WESN) - Blue
Posted by: SCJE8
Verified Purchase:Yes
Typical WD quality and materials...easy to set up, does everything I need it to do. Comes with all of the cables, instructions and documentation that one needs to get up and running fast. WD gave me a great price and as always, shipping was free and fast! WD is always the way to go your storage needs!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
This one was DOA. The disk didn't permit me to save a file to it or to format it. Fortunately the return process is fairly painless.
Response from Western DigitalBy SM OLS Team, August 8, 2025
Hi, We are truly sorry your drive arrived not functioning as expected and understand the frustration this caused. We're glad the return process was smooth, and please be assured that we are continuously working to improve our quality checks to help prevent this from happening again.
Written by a customer while visiting Western Digital