Customer reviews from Western Digital
Western Digital - WD 4TB Elements USB 3.0 2.5" Portable External Hard Drive WDBU6Y0040BBK-WESN - Black
Average customer rating
3.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
3
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Western Digital - WD 4TB Elements USB 3.0 2.5" Portable External Hard Drive WDBU6Y0040BBK-WESN - Black
Posted by: GeekGoddess
Verified Purchase:Yes
Setup instructions for my Windows 10 were lacking but once I got it set up, it worked just fine. I like the fact that I can travel with my data and use my data on different devices.
Written by a customer while visiting Western Digital
Customer Rating
1
Would give zero stars if possible
on July 11, 2024
Posted by: NeverWD
Worked great until it didnt. Had very important files on here and it just crashed mid use. No longer can be ready by any computer, it just says uninitialized. Reached out to WD and they do not provide any support for their products! They just tell you to go pay a 3rd party to attempt to restore the data. Trash product from a trash company.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, July 16, 2024
Hello,
Please accept my sincere apologies for the experience that you had to go through. Western Digital does not have any in-house data recovery service in order to recover the files from the affected/non-functional hard drives. You may need to contact a Data Recovery company to recover the data.
If there are no backups or second copy of the data on an different device or location and data recovery is required, please contact one of our Data Recovery Partners or refer to the following link: https://support-en.wd.com/app/answers/detailweb/a_id/18754/
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
Please accept my sincere apologies for the experience that you had to go through. Western Digital does not have any in-house data recovery service in order to recover the files from the affected/non-functional hard drives. You may need to contact a Data Recovery company to recover the data.
If there are no backups or second copy of the data on an different device or location and data recovery is required, please contact one of our Data Recovery Partners or refer to the following link: https://support-en.wd.com/app/answers/detailweb/a_id/18754/
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
Written by a customer while visiting Western Digital
Posted by: Steveb
Verified Purchase:Yes
Drive is compact. Quiet and easily setup. Good price
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Bart Kohnhorst
Verified Purchase:Yes
Order tookv a little while but everything was fine. Unit looks new. Professional packaging. Seems fine. Will be evaluating the lifespan of unit...
Written by a customer while visiting Western Digital
Posted by: Nancy S
Verified Purchase:Yes
I've only just recently installed the drive and copied about 1TB of data from my second internal drive, via TeraCopy. It ran smoothly and completed the task. I bought this for a second backup external drive.
I would recommend this to a friend!
Written by a customer while visiting Western Digital