Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
215
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
9
79%of customers recommend this product.
(
50 out of
63)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
roku door bell
on July 21, 2023
Posted by: Lew Boo
from Boise ID
Excellent love my roku home security door bell and back door camera .
easy to set up wireless great value .
easy to set up wireless great value .
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Product
on July 21, 2023
Posted by: Dane222
from Mount Carmel
Everything about this product is Great. I'm adding more..
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great clarity and easy setup
on July 29, 2023
Posted by: Cliff
from North Carolina
Bought a couple weeks ago and it seems to be working well. Great night and day vision. Love that I can view on my Roku tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love the Roku doorbell
on November 23, 2024
Posted by: Jackie M
Planning on purchasing another door bell but waiting for Black Friday sales!I My sister is now buying 2 after I told her how I really like it. I have tried several but do not work like this Roku one does!!!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on December 18, 2024
Posted by: Lynne P
I like this doorbell and chime system so very much. It is easy to navigate and install. Excellent purchase.
Written by a customer while visiting roku.com
Customer Rating
1
Worked a few days then nothing
on March 9, 2025
Posted by: David
from San Antonio Texas
Just bought the wired/wireless video doorbell. Charged it up, connected to my wifi and for 4 days it worked. This morning the doorbell light started flashing so I put it to charge. (0430). It's now 1900 and should be fully charged. Light slowly flashing blue and doesn't connect to my wifi. Tried reaching out to customer service however, sadly no one is answering. I've reset the chime several times, unplugged it, waited for a count of 30, plugged it back in. Pressing the reset button doesn't work either.
If I can't get it to work by tomorrow morning, I'm taking it back to the store to swap it out, get a refund. No matter the solution, I'll leave the review for later.
If I can't get it to work by tomorrow morning, I'm taking it back to the store to swap it out, get a refund. No matter the solution, I'll leave the review for later.
**had to pick a star so for now only one **
Response from roku.comBy Jessica, Roku Customer Advocate, March 11, 2025
Hello David! Thank you for bringing this issue to our attention. Have you encountered any error messages or codes on the Roku Smart Home app? We recommend restarting your router and moving your device closer to it. Additionally, try reducing the number of other devices using your network. Please ensure that the app on your mobile device is updated to the latest version. You might also want to test the app on a different mobile device to see if that resolves the issue. If the problem persists, feel free to contact us at https://support.roku.com/contactus for further assistance. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great
on July 18, 2023
Posted by: Unity
I love it now how do I get subscribe it only does still pics I like it how the feee trail was
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on July 20, 2023
Posted by: HHJoyJoy
from Butler, PA
The picture is very clear. It has a very wide angle. Even the night vision is very clear. It also pops up on my TV if someone rings the doorbell and you can talk to them through the device. Also the monthly fee is very reasonable.
I would recommend this to a friend!
Written by a customer while visiting roku.com