Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
216
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
9
80%of customers recommend this product.
(
51 out of
64)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
Roku wire free door bell
on January 25, 2023
Posted by: Cheylo
from Edna, Tx
The new Roku wire free doorbell is awesome. If I'm watching television in the back room I'm able to switch to see whose at my door when the bell rings. I able to answer the door when away through the Roku app. Easy to sey-yp and easy to set, I love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Clear pictures and prompt notifications
on July 28, 2023
Posted by: Danae Pearl
from Wahiawa, Hawaii
I bought this Roku Chime doorbell a month ago and I’m so happy with the service it gives. It took pictures of every movement that occurred. I liked the live video it provided to see at any times. I liked the easy self installation.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on May 31, 2024
Posted by: Trey B
Everything about the Roku camera family is so much better than Ring.
We own two homes. I was given a Ring doorbell a couple of years ago so I added a couple of Ring indoor cameras for that house. At our vacation home I added the Roku doorbell and several indoor plus one outdoor camera.
100% better than Ring.
Here is why…
1- single annual fee covers all devices in multiple locations.
2- far less expensive yearly.
3- we have Roku sticks in all TV’s. The Roku Cameras app is on the Roku home page. I can check on our different locations from any TV very quickly and easily.
4- the picture quality on the Roku indoor cameras is much higher quality.
5- Roku cameras were half the cost of the Ring cameras.
Need I say more?
We own two homes. I was given a Ring doorbell a couple of years ago so I added a couple of Ring indoor cameras for that house. At our vacation home I added the Roku doorbell and several indoor plus one outdoor camera.
100% better than Ring.
Here is why…
1- single annual fee covers all devices in multiple locations.
2- far less expensive yearly.
3- we have Roku sticks in all TV’s. The Roku Cameras app is on the Roku home page. I can check on our different locations from any TV very quickly and easily.
4- the picture quality on the Roku indoor cameras is much higher quality.
5- Roku cameras were half the cost of the Ring cameras.
Need I say more?
Written by a customer while visiting roku.com
Customer Rating
2
Doesn’t connect, always has Error IV22-20004
on November 26, 2023
Posted by: NFarms
from New York
I thought the camera a few weeks ago and nearly every single day I am pulling the camera off to rest and reconnect to the chime and monitoring hub. After that it’ll work for a few days but once someone rings the doorbell or comes in the view it goes back to being unable to connect. Do not understand how Roku can make such amazing products and interior cameras that work flawlessly but can’t build a doorbell camera that works. Cant troubleshoot the issue because Roku smart home just says it’s a distance error when it couldn’t be with the chime and the modem being within a few feet of each other. Honestly ready to return the camera to the store and switch to ring. If you’re thinking about buying one, I just wouldn’t. Should’ve read reviews for once before buying this product. Only thing actually nice about it, is when it does work it has great video and sound quality but that just doesn’t justify the cameras failure to preform as advertised and expected
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
LOVE LOVE LOVE!!!!
on June 7, 2024
Posted by: Stacia H
So easy to set up! Love that it pops up on my tv when I am in my room to let me know someone is coming up to the door.
Written by a customer while visiting roku.com
Customer Rating
5
Video Doorbell (wireless)
on June 9, 2024
Posted by: Dave Van Allen
Excellent performance, long battery life, clear pictures and video, quick notifications on the phone and on my television, and all at a reasonable price. 100% satisfied with this doorbell.
Written by a customer while visiting roku.com
Customer Rating
2
Range
on October 10, 2024
Posted by: JJTh
from Georgia
I received my outdoor video doorbell, installed and set up with the choices i had.
It is not able to reach any more than 15-25 feet detecting a person.
I have all the settings correct that it will let me do.
I may have to go back to a Ring camera as it will record a vehicle pulling in way out in the driveway.
It is not able to reach any more than 15-25 feet detecting a person.
I have all the settings correct that it will let me do.
I may have to go back to a Ring camera as it will record a vehicle pulling in way out in the driveway.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 21, 2024
Hi there! Thank you for choosing Roku and for sharing your thoughts. This doorbell can view a complete 150° area both horizontally and vertically. To resolve the issue, try updating the detection sensitivity to 100 in the Detection settings on the Roku Smart Home app. Make sure both the doorbell and your mobile phone have a stable internet connection and are updated to their latest versions. If the issue persists, perform a factory reset by pressing and holding the reset button down for a few seconds until the status light starts flashing, then re-set it up like a new device. You can refer to this link to see a detailed setup process and troubleshooting steps for possible issues you might encounter. If you need further assistance, don't hesitate to contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku Doorbell - Really Good - Upgrade suggestions
on November 12, 2025
Posted by: David M
No complaints; easy to install, price right, great features.
Suggested upgrades.
#1. Allow for several chimes to be plugged into outlets around the house, but all connected to 1 doorbell.
#2. Make it so the chime unit can also have a 2-Way speaker / microphone to the outside unit
Suggested upgrades.
#1. Allow for several chimes to be plugged into outlets around the house, but all connected to 1 doorbell.
#2. Make it so the chime unit can also have a 2-Way speaker / microphone to the outside unit
Written by a customer while visiting roku.com