Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
215
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
9
79%of customers recommend this product.
(
50 out of
63)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
Roku wire free door bell
on January 25, 2023
Posted by: Cheylo
from Edna, Tx
The new Roku wire free doorbell is awesome. If I'm watching television in the back room I'm able to switch to see whose at my door when the bell rings. I able to answer the door when away through the Roku app. Easy to sey-yp and easy to set, I love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Clear pictures and prompt notifications
on July 28, 2023
Posted by: Danae Pearl
from Wahiawa, Hawaii
I bought this Roku Chime doorbell a month ago and I’m so happy with the service it gives. It took pictures of every movement that occurred. I liked the live video it provided to see at any times. I liked the easy self installation.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on May 31, 2024
Posted by: Trey B
Everything about the Roku camera family is so much better than Ring.
We own two homes. I was given a Ring doorbell a couple of years ago so I added a couple of Ring indoor cameras for that house. At our vacation home I added the Roku doorbell and several indoor plus one outdoor camera.
100% better than Ring.
Here is why…
1- single annual fee covers all devices in multiple locations.
2- far less expensive yearly.
3- we have Roku sticks in all TV’s. The Roku Cameras app is on the Roku home page. I can check on our different locations from any TV very quickly and easily.
4- the picture quality on the Roku indoor cameras is much higher quality.
5- Roku cameras were half the cost of the Ring cameras.
Need I say more?
We own two homes. I was given a Ring doorbell a couple of years ago so I added a couple of Ring indoor cameras for that house. At our vacation home I added the Roku doorbell and several indoor plus one outdoor camera.
100% better than Ring.
Here is why…
1- single annual fee covers all devices in multiple locations.
2- far less expensive yearly.
3- we have Roku sticks in all TV’s. The Roku Cameras app is on the Roku home page. I can check on our different locations from any TV very quickly and easily.
4- the picture quality on the Roku indoor cameras is much higher quality.
5- Roku cameras were half the cost of the Ring cameras.
Need I say more?
Written by a customer while visiting roku.com
Customer Rating
5
LOVE LOVE LOVE!!!!
on June 7, 2024
Posted by: Stacia H
So easy to set up! Love that it pops up on my tv when I am in my room to let me know someone is coming up to the door.
Written by a customer while visiting roku.com
Customer Rating
5
Video Doorbell (wireless)
on June 9, 2024
Posted by: Dave Van Allen
Excellent performance, long battery life, clear pictures and video, quick notifications on the phone and on my television, and all at a reasonable price. 100% satisfied with this doorbell.
Written by a customer while visiting roku.com
Customer Rating
2
Range
on October 10, 2024
Posted by: JJTh
from Georgia
I received my outdoor video doorbell, installed and set up with the choices i had.
It is not able to reach any more than 15-25 feet detecting a person.
I have all the settings correct that it will let me do.
I may have to go back to a Ring camera as it will record a vehicle pulling in way out in the driveway.
It is not able to reach any more than 15-25 feet detecting a person.
I have all the settings correct that it will let me do.
I may have to go back to a Ring camera as it will record a vehicle pulling in way out in the driveway.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 21, 2024
Hi there! Thank you for choosing Roku and for sharing your thoughts. This doorbell can view a complete 150° area both horizontally and vertically. To resolve the issue, try updating the detection sensitivity to 100 in the Detection settings on the Roku Smart Home app. Make sure both the doorbell and your mobile phone have a stable internet connection and are updated to their latest versions. If the issue persists, perform a factory reset by pressing and holding the reset button down for a few seconds until the status light starts flashing, then re-set it up like a new device. You can refer to this link to see a detailed setup process and troubleshooting steps for possible issues you might encounter. If you need further assistance, don't hesitate to contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
I Love this Doorbell
on July 18, 2023
Posted by: Shay2021
from Houston, TX
I recently moved to an apartment by myself and I needed just a little extra protection. I saw an ad for this on TikTok and I already had a Roku tv so I thought this would fit well. It absolutely did. I love how it shows an alert on the tv when the doorbell is pressed and it only alerts my phone when the camera catches any motion. The battery lasts about 2 months since its note wired in. I will say the only downfall is that it’s hard to find renter friendly doorbell mount but I managed to find one to kind of work with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Awesome device
on July 25, 2023
Posted by: Dr Mayes
from Gautier Ms
Awesome product that I highly recommend! The videos and images are clear at night, and that is outstanding. I received value for the amount of money spent.
I would recommend this to a friend!
Written by a customer while visiting roku.com