Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.6
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
217
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
13
75%of customers recommend this product.
(
51 out of
68)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
Great camera
on March 23, 2025
Posted by: Keith Tallent
This ring camera has been better than I thought. I am able to see when a package has been delivered and who is at my door. A great security for my wife and me.
Written by a customer while visiting roku.com
Customer Rating
5
on March 23, 2025
Posted by: Adriana R
I'm fascinated. The images resolutions are perfect and the audios are very clear. Well done.
Written by a customer while visiting roku.com
Customer Rating
5
on March 20, 2025
Posted by: Bobby C
Best doorbell ever. Never had a problem with it Roku has the best wireless system for a home. I bought it and will not use anything else
Written by a customer while visiting roku.com
Customer Rating
5
!
on March 17, 2025
Posted by: Abi P
I would recommend people to get get this door bell ring
Written by a customer while visiting roku.com
Customer Rating
5
Roku Doorbell
on March 11, 2025
Posted by: Daniel F
Love it easy to work and I love how you can drop in to see who is at the door or leaving through the phone app or on your Roku tv
Written by a customer while visiting roku.com
Customer Rating
1
Worked a few days then nothing
on March 9, 2025
Posted by: David
from San Antonio Texas
Just bought the wired/wireless video doorbell. Charged it up, connected to my wifi and for 4 days it worked. This morning the doorbell light started flashing so I put it to charge. (0430). It's now 1900 and should be fully charged. Light slowly flashing blue and doesn't connect to my wifi. Tried reaching out to customer service however, sadly no one is answering. I've reset the chime several times, unplugged it, waited for a count of 30, plugged it back in. Pressing the reset button doesn't work either.
If I can't get it to work by tomorrow morning, I'm taking it back to the store to swap it out, get a refund. No matter the solution, I'll leave the review for later.
If I can't get it to work by tomorrow morning, I'm taking it back to the store to swap it out, get a refund. No matter the solution, I'll leave the review for later.
**had to pick a star so for now only one **
Response from roku.comBy Jessica, Roku Customer Advocate, March 11, 2025
Hello David! Thank you for bringing this issue to our attention. Have you encountered any error messages or codes on the Roku Smart Home app? We recommend restarting your router and moving your device closer to it. Additionally, try reducing the number of other devices using your network. Please ensure that the app on your mobile device is updated to the latest version. You might also want to test the app on a different mobile device to see if that resolves the issue. If the problem persists, feel free to contact us at https://support.roku.com/contactus for further assistance. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on March 9, 2025
Posted by: Abi P
Love it I've told everyone about this and they have been purchasing them
Written by a customer while visiting roku.com
Customer Rating
5
Roku Doorbell Camera
on March 8, 2025
Posted by: Jeff B
We really like the new Roku Doorbell Camera!! We love how alerts pop up on our TV. After having a Blink for two years this is hands down so much better.
Written by a customer while visiting roku.com