Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
216
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
11
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
on September 22, 2025
Posted by: Mustafa E
Very good l like it very recommended anyone needs doorbell
Written by a customer while visiting roku.com
Customer Rating
5
on October 20, 2025
Posted by: Precious S
It lags on the notifications but overall it’s pretty good.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Video Doorbell
on October 24, 2025
Posted by: Patric T
Package came with everything you need to install, very easy to do as well, picture is really good, really like that u can speak to who's at ur door or scare off unwanted critters, haha, Great price, thinking of adding a second camera now !!
Written by a customer while visiting roku.com
Customer Rating
5
on October 25, 2025
Posted by: Misty S
Great and love it! Amazing product! Will keep this for a long time
Written by a customer while visiting roku.com
Customer Rating
1
DOORBELL DOES NOT WORK!!!!!!!!!!!!
on February 26, 2026
Posted by: Crystal
from Demorest Georgia
have spent several weeks on the phone and chatting with them to fix my door belll that i order from them online. it does not record the events even when u press the door bell when u try to watch it, it only shows the still images. they have made me several times send them proof that its not working like me being on the phone isnt enough proof or the fact that i have sent so much stuff to them proving that its not working just to hear we will send this to the tech support ill then get an email saying its fixed, and it has not! its been almost 5 weeks of this. I should have stayed with ring!!!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, February 27, 2026
Hello Crystal, it's clear that this is not the standard we want our customers to experience. We have reviewed your interactions with our representative and noted that this matter has been escalated to our backend engineers for further investigation. This may take some time as they are diligently working on the reported issue. We sincerely apologize for the inconvenience and appreciate your patience and cooperation. For further updates, please keep an eye on your email. Thanks again! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Terrible detection capabilities
on June 11, 2023
Posted by: Bbb365
from Arizona
1- it doesnt start recording people until they are pretty close. So people walking by the house dont get recorded. 2- it doesnt detect vehicles pulling up to the house, but will frequently record absolutely NOTHING and then claim it is a vehicle. This detection capabilities are absolute trash and Roku really jumped the gun putting this trash product on the market.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, July 5, 2023
Hi, thanks for your feedback! We're always looking to improve our products and will be sure to pass your comments along to the product team.
In the meantime, you might try checking your detection settings—ensure that it is set to "High" so that your doorbell will pick up more movement in the frame. Similarly, if your camera is recording nothing, it can sometimes pick up trees or shadows in the wind. Some customers choose to add a detection zone around these trees or shadows, or adjust the event recordings to only pick up Smart detection items.
We hope this helps! And feel free to reach out to a member of our support team online at support.roku.com/contactus if you need any further assistance.
Roku Customer Advocate
In the meantime, you might try checking your detection settings—ensure that it is set to "High" so that your doorbell will pick up more movement in the frame. Similarly, if your camera is recording nothing, it can sometimes pick up trees or shadows in the wind. Some customers choose to add a detection zone around these trees or shadows, or adjust the event recordings to only pick up Smart detection items.
We hope this helps! And feel free to reach out to a member of our support team online at support.roku.com/contactus if you need any further assistance.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on July 29, 2023
Posted by: Trina
from Crossett, Arkansas
I bought my Roku cameras back in June and I Love It!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Outstanding visuals
on July 30, 2023
Posted by: Whisktangfox4
from Des Moines, Iowa
I bought this at the recommendation of my daughter and could not be more pleased. The clarity of this thing is amazing. It's nice to not have to be in the house and still be able to answer the door if someone comes. The battery life is also unreal in this thing as I've only charged it once in the two months I've had it. I would highly recommend this product to anybody looking for this type of thing.
I would recommend this to a friend!
Written by a customer while visiting roku.com