Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.6
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
217
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
13
75%of customers recommend this product.
(
51 out of
68)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
Doorbell camera
on June 21, 2025
Posted by: Helen M
It gives me a peace of mind knowing who and what is coming to my door.
Written by a customer while visiting roku.com
Customer Rating
5
on June 12, 2025
Posted by: Shauntel H
Great video/camera quality. Detects motion and package detections. The chime volume is loud so I can hear when someone presses the doorbell. I get notified on my Roku Tv when there is someone at my door. Love this doorbell so much!
Written by a customer while visiting roku.com
Customer Rating
1
Doesn't record when it's supposed to. LIABILITY.
on June 9, 2025
Posted by: Unhappy_customer
from Idaho
I was fairly certain these cameras were only recording some of the time when they are supposed to. Now I'm certain.
I left my house for not even an hour to take one of my dogs to the vet. I returned home and someone had left a water bowl out for my other dog (she was probably very stressed as she's never been left home alone without my other dog). I went to go look at the camera to see which neighbor it was to thank them and give their bowl back but none of my many roku cameras recorded ANYTHING. My dogs have access to the doggie door, AC and plenty of water, but the kind neighbor must have thought she didn't.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, June 14, 2025
Hello Kay! This doesn't sound right, and we'd like to help. Please check if the Roku Smart Home app and doorbell firmware are up to date. Ensure the Person option is enabled under Smart Detection in the app by navigating to the Settings of the specific camera and then clicking on Event Recordings. Also, make sure there aren’t any scheduled rules that might affect when event recordings occur by tapping the [...] at the top of the app and clicking edit rules. If it still doesn’t work, perform a factory reset on the doorbell by pressing and holding the setup button until the status light turns solid yellow, then release it and wait for it to flash again. Set up the doorbell as a new device using this article: https://support.roku.com/article/7895816787991. If the issue persists, please contact us at https://support.roku.com/contactus. We hope this helps. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
roku wire-free videobell &doorbell chime se
on June 6, 2025
Posted by: carl g
it started out working great now it is giving a little trouble but we will get the troblem fix roku and myself they are the best
Written by a customer while visiting roku.com
Customer Rating
5
Wireless doorbell chime
on June 4, 2025
Posted by: Eric D
Works great as should. Highly recommend... look forward to future business...
Written by a customer while visiting roku.com
Customer Rating
5
on May 23, 2025
Posted by: Michelle C
Video is very clear even at night. Wildlife visitors are recorded well.
Written by a customer while visiting roku.com
Customer Rating
5
Good option!
on May 10, 2025
Posted by: Greg S
A little extra work to set up, but a great option once I got it going. All good
Written by a customer while visiting roku.com
Customer Rating
5
Very good cameras
on May 7, 2025
Posted by: Jamal B
I love the cameras very good service great view and it catches everything
Written by a customer while visiting roku.com