Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
216
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
9
80%of customers recommend this product.
(
51 out of
64)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
Best!!
on January 5, 2025
Posted by: ReddyVV
Clean, simple, fast, works best!! Also, easy integrations!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Requires dual band router with 2.4ghz connectivity
on January 14, 2025
Posted by: Model DB1000X
from South Carolina
Purchased this in 2023 and were very impressed with its very affordable features through the subscription service. Very satisfied until our internet provider, Spectrum, decided to change things up with a new router and we began to experience connectivity issues with the doorbell. After talking to both Roku and Spectrum, we discovered that the issue was with our Spectrum router. In short, if your router isn’t dual band, you will have issue connecting with this doorbell. Recently, I was revisiting Roku offerings hoping that their wireless doorbell could connect to 5g. The current wireless doorbell offering DB10005 says that it connects with both 2.4 and 5g, but after a conversation with an agent, found that the current offering still requires 2.4g and that the current unit offers no significant upgrades over the previous offerings. Very disappointing. I will finish by saying that we loved our Roku Wireless Doorbell with subscription until it didn’t anymore. I did say that I would recommend this to someone, but with the caveat that if they would need a dedicated 2.4g connection.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, January 29, 2025
Hello! Thank you for your honest feedback. All Roku Smart Home devices require a 2.4GHz Wi-Fi connection for optimal coverage. This frequency is more effective for connecting devices located farther away from the router, as it travels better through walls and obstacles. We appreciate your input, and we will certainly share your comments with our product team. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
User friendly
on January 18, 2025
Posted by: Grandmas House
from Clarksville, Pennsylvania
This product was super easy to set up and navigate.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 21, 2025
Posted by: The Jim
from Ohio
Quality products would recommend, endure all types of weather
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great coverage of the front of my home
on January 21, 2025
Posted by: Tom122854
from Zephyrhills Florida
Very happy with my camera and its functions it shows very clear view of who or what is in the area of my doobell
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on January 21, 2025
Posted by: Tc77
from Alabama
Works a as expected with the app and the Roku devices
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Almost Perfect
on January 21, 2025
Posted by: OldHawg
I am very satisfied with the unit and as I said a great unit for the price. My only suggestion would be to allow storing the videos on my computer and not have to pay for a yearly service.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy choice
on January 21, 2025
Posted by: Anonymous
from Tulsa, OK
Super easy to setup and use. Set notifications. And view on TV when someone approaches the door.
I would recommend this to a friend!
Written by a customer while visiting roku.com