Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
216
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
9
80%of customers recommend this product.
(
51 out of
64)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
4
Better than expected
on November 20, 2024
Posted by: Randy J
I have had this system for about 2 months now, I enjoy the peace of mind knowing I have this. I am impressed more with the light and motion camera than the doorbell. The camera on the doorbell doesnt have good enough resolution to actually see clearly what is being detected, especially at night.
Response from roku.comBy Jessica, Roku Customer Advocate, November 27, 2024
Hi Randy, we love hearing from you. We want to share helpful tips. If you haven't already, please ensure that both the Roku Smart Home app and the doorbell's firmware are up to date. If it's not providing a clear picture at night, it likely means the night vision feature isn't working correctly. Check if Night vision mode is in ‘Auto" or "On." You can follow this article on how to do it: https://support.roku.com/article/7875563441175#section-1. Try to reposition your doorbell. Enable the white light LED if your doorbell is in an extremely dark location under the night vision option on the app. Once it’s on “Auto” or “On” mode, toggle the White Light LED to on. Additionally, make sure that the doorbell has a stable internet connection as it contributes good quality images and videos. If you have more inquiries, feel free to contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love this thing
on November 22, 2024
Posted by: Sean T
Couldn’t ask for more value for the price the doorbell camera knocks it out of the park
Written by a customer while visiting roku.com
Customer Rating
5
Great safety item
on December 15, 2024
Posted by: Mack J
This doorbell ring camera is "EXACTLY" as advertised. Great job to the Roku organization 👏 👍
Written by a customer while visiting roku.com
Customer Rating
5
Great video feed
on December 24, 2024
Posted by: Michelle C
Purchased this to replace my Google Nest doorbell camera. The video feed on the Roku is amazing. It’s so clear. So glad I bought this.
Written by a customer while visiting roku.com
Customer Rating
5
Super!
on December 25, 2024
Posted by: Sheena S
After trying 2 other big brand cameras and not being able to get them to set up right. I tried the roku and it was so easy and it worked the first time I set it up. The battery has been good so far!
Written by a customer while visiting roku.com
Customer Rating
5
better than thought
on December 26, 2024
Posted by: Kevin R
easy set up works great bought a flood light and camera for the backyard
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on December 26, 2024
Posted by: Mickie E
Love the security...we only have 15 mbps internet and it still works great even though it does have a little bit of a delay...great night vision and picks up evert thing that we chose
Written by a customer while visiting roku.com
Customer Rating
5
Very handy!
on December 27, 2024
Posted by: Gregory s
I love being able to know who is at my house when I'm not home especially when receiving packages during the holiday season!
Written by a customer while visiting roku.com