Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
on May 27, 2024
Posted by: Matthew R
Execellent easy to install works like a charm. Recommend to anyone
I love the Roku brand security cameras so much, I have them all over my house. I have even pitched them to customers in the store where I purchased them and they bought them. Keep up the great work Roku….I’ll keep bragging! 😊
I love that I don’t have to pay a thing to get footage of people on my property, at my door or the ability to speak live to them immediately through my app notification!
we bough one and the door camera dosn't work. it wont connect and it keeps saying it has a update, but when you try to update it it wont and when it dose it stays at the old update basiclay never updated.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 24, 2024
Hello there, thanks for taking the time to share this issue. We're here to help! If you haven't already, please try uninstalling and reinstalling the Roku Smart Home app to get the latest version. Please check the stability of the internet connection, as it helps for successful firmware updates. Also, consider using the app on a different mobile device to see if it makes any difference. You can check this article https://support.roku.com/article/7875568280855 for more suggested troubleshooting steps for those you haven't tried yet. If the issue persists, kindly contact us back at https://support.roku.com/contactus, as it might need further investigation We hope this helps! Roku Customer Support