Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
4
Better than expected
on November 20, 2024
Posted by: Randy J
I have had this system for about 2 months now, I enjoy the peace of mind knowing I have this. I am impressed more with the light and motion camera than the doorbell. The camera on the doorbell doesnt have good enough resolution to actually see clearly what is being detected, especially at night.
Response from roku.comBy Jessica, Roku Customer Advocate, November 27, 2024
Hi Randy, we love hearing from you. We want to share helpful tips. If you haven't already, please ensure that both the Roku Smart Home app and the doorbell's firmware are up to date. If it's not providing a clear picture at night, it likely means the night vision feature isn't working correctly. Check if Night vision mode is in ‘Auto" or "On." You can follow this article on how to do it: https://support.roku.com/article/7875563441175#section-1. Try to reposition your doorbell. Enable the white light LED if your doorbell is in an extremely dark location under the night vision option on the app. Once it’s on “Auto” or “On” mode, toggle the White Light LED to on. Additionally, make sure that the doorbell has a stable internet connection as it contributes good quality images and videos. If you have more inquiries, feel free to contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
This is a great product! The battery life is longer than the competition. The clarity is better than the competition. Basically everything about this doorbell is better than the competitors.
Easy setup and installation. Had my unit up and running is less than 15 minutes.
I enjoy the Roku video wire-free doorbell I just wish that the batteries stayed charged if least as long as it's advertising day I get Maybe beautiful days battery life out of it so if there's some way to correct that issue I would sure appreciate learning the information to do that outside of that I would recommend this product to all my friends and family. Charles