Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.6
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
217
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
13
75%of customers recommend this product.
(
51 out of
68)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
on January 21, 2025
Posted by: The Jim
from Ohio
Quality products would recommend, endure all types of weather
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
User friendly
on January 18, 2025
Posted by: Grandmas House
from Clarksville, Pennsylvania
This product was super easy to set up and navigate.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Requires dual band router with 2.4ghz connectivity
on January 14, 2025
Posted by: Model DB1000X
from South Carolina
Purchased this in 2023 and were very impressed with its very affordable features through the subscription service. Very satisfied until our internet provider, Spectrum, decided to change things up with a new router and we began to experience connectivity issues with the doorbell. After talking to both Roku and Spectrum, we discovered that the issue was with our Spectrum router. In short, if your router isn’t dual band, you will have issue connecting with this doorbell. Recently, I was revisiting Roku offerings hoping that their wireless doorbell could connect to 5g. The current wireless doorbell offering DB10005 says that it connects with both 2.4 and 5g, but after a conversation with an agent, found that the current offering still requires 2.4g and that the current unit offers no significant upgrades over the previous offerings. Very disappointing. I will finish by saying that we loved our Roku Wireless Doorbell with subscription until it didn’t anymore. I did say that I would recommend this to someone, but with the caveat that if they would need a dedicated 2.4g connection.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, January 29, 2025
Hello! Thank you for your honest feedback. All Roku Smart Home devices require a 2.4GHz Wi-Fi connection for optimal coverage. This frequency is more effective for connecting devices located farther away from the router, as it travels better through walls and obstacles. We appreciate your input, and we will certainly share your comments with our product team. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on January 7, 2025
Posted by: James L
The new Roku doorbell is the best addition we have made for our home since we moved in seven years ago. We could never decide which brand to buy. Finally decided to go with Roku after being pleased with the other three Roku purchases in the last two years.
Written by a customer while visiting roku.com
Customer Rating
5
Best!!
on January 5, 2025
Posted by: ReddyVV
Clean, simple, fast, works best!! Also, easy integrations!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very handy!
on December 27, 2024
Posted by: Gregory s
I love being able to know who is at my house when I'm not home especially when receiving packages during the holiday season!
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on December 26, 2024
Posted by: Mickie E
Love the security...we only have 15 mbps internet and it still works great even though it does have a little bit of a delay...great night vision and picks up evert thing that we chose
Written by a customer while visiting roku.com
Customer Rating
5
better than thought
on December 26, 2024
Posted by: Kevin R
easy set up works great bought a flood light and camera for the backyard
Written by a customer while visiting roku.com