Weak coffee can be caused by the perk tube not seated properly in the perk well. It can also be caused by a build-up of oils and grounds in the percolator. Wash and rinse the inside of your coffee maker, cover and basket assembly with warm, soapy water after each use. The perk tube, including the washer (which needs to spin freely), and spout can be cleaned with a brush. CAUTION! To prevent electrical shock and damage to your coffee maker, do not immerse the coffee maker in water or other liquid or allow the plug receptacle or base to get wet. Wipe the outside surface with a damp cloth and thoroughly drop with a towel. It is IMPORTANT to keep the plug receptacle area dry. If you notice any moisture, dry thoroughly before use.

To keep your coffee maker functioning properly, periodically remove oil, stains, and any sediment from the inside of the coffee maker. To clean, add water up to the 6-cup mark. Then prepare the coffee maker as you would for making a full pot of coffee, expect add 2 tablespoons of dry automatic dishwashing detergent to the basket in place of the coffee and do not use a disposable filter. Once the signal light illuminates, allow the coffee maker to remain plugged in for 15 to 20 minutes. Unplug the coffee maker, pour out the cleaning solution and then rinse the inside of the coffee maker and the parts with running water. Fill the coffee maker with fresh water up to the 6 mark and perk again. Pour out the water and thoroughly rinse the inside of the coffee maker and the parts. Depending on the severity of the staining, it may be necessary to repeat this cleaning procedure. If, after you have tried this cleaning solution, you are still getting weak coffee, please contact our Customer Service Department by phone 1-800-877-0441. We are available Monday-Friday 8:00am - 4:00pm Central Time.