Customer reviews from https://www.asus.com
ASUS - PRIME B550-PLUS AC-HES
Average customer rating
4.4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
19
4 Stars
5
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for ASUS - PRIME B550-PLUS AC-HES
Posted by: Sean0225
Frequency of use:Daily
Verified Purchase:Yes
Good midrange board for the price. Wish it had more fan headers but otherwise it’s all you need.
Written by a customer while visiting https://www.asus.com
Posted by: Rick W.
Frequency of use:Daily
Verified Purchase:Yes
I give 5 stars because the PRIME B550-PLUS AC-HES is a perfect fit for my build. I had to get away from Gigabyte's MB with Fusion RGB 2.0 that I had used for the last few years and just got tired of trying to get it to work right and so far this Asus MB has worked great for me!
Written by a customer while visiting https://www.asus.com
Posted by: Hrobert
Frequency of use:Daily
Verified Purchase:Yes
For a mother board that has been out for 5 years to many issues in bios,
Response from https://www.asus.comBy CLM, November 14, 2024
Dear Hrobert,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issues with the BIOS.
Typically, loading optimize default inside the BIOS setup page will resolve any issue unless a hardware issue exists. If this step didn't resolve the issue and the motherboard is running with an older BIOS version, please flash the BIOS to the most current version. The BIOS file is available for download at: https://www.asus.com/motherboards-components/motherboards/prime/prime-b550-plus-ac-hes/helpdesk_bios?model2Name=PRIME-B550-PLUS-AC-HES. Consider loading optimize default in the BIOS setup page after a successful BIOS update. This will initialize all I/O devices successfully with the new BIOS.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issues with the BIOS.
Typically, loading optimize default inside the BIOS setup page will resolve any issue unless a hardware issue exists. If this step didn't resolve the issue and the motherboard is running with an older BIOS version, please flash the BIOS to the most current version. The BIOS file is available for download at: https://www.asus.com/motherboards-components/motherboards/prime/prime-b550-plus-ac-hes/helpdesk_bios?model2Name=PRIME-B550-PLUS-AC-HES. Consider loading optimize default in the BIOS setup page after a successful BIOS update. This will initialize all I/O devices successfully with the new BIOS.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Sharky9997
Frequency of use:Daily
Verified Purchase:Yes
This beautiful piece of work is great. I have had no issues on installing real easy to work with if you are tech ignorant or just a noob when you build your first computer. My only issue is having a Bluetooth identity crisis but unless you are trying to hook up a ps4 controller you are good.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
The installation went smoothly with no issues. I am a long term ASUS Motherboard user and this is the best.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com