Customer reviews from https://www.asus.com
ASUS - PRIME B550-PLUS AC-HES
Average customer rating
4.4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
19
4 Stars
5
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for ASUS - PRIME B550-PLUS AC-HES
Posted by: DA-B
Frequency of use:Daily
Verified Purchase:Yes
Been using for almost a year and still working perectly, Was well documented and easy to build
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Jason
Frequency of use:Daily
Verified Purchase:Yes
Would be a 5 star mobo but one of my RGB headers didnt work at all. Otherwise wouldve been 5 star
I would recommend this to a friend!
Response from https://www.asus.comBy CLM, June 11, 2026
Dear Jason,
Thank you for your comment.
We do understand your disappointment with the motherboard and the inconvenience this may have caused if one of the RGB headers didn't work at all. To resolve this, ensure the arrow on your RGB cable lines up with the pin marked +5V or +12V on the motherboard. Plug your RGB light into a different, known-working header. If it lights up, your first header is broken. If it stays dark, your light strip or fan is broken. Additionally, open the Armoury Crate utility software. Find your motherboard and go to the Addressable Headers settings. You may need to tell the software exactly how many LEDs are connected so it can turn them on.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the motherboard and the inconvenience this may have caused if one of the RGB headers didn't work at all. To resolve this, ensure the arrow on your RGB cable lines up with the pin marked +5V or +12V on the motherboard. Plug your RGB light into a different, known-working header. If it lights up, your first header is broken. If it stays dark, your light strip or fan is broken. Additionally, open the Armoury Crate utility software. Find your motherboard and go to the Addressable Headers settings. You may need to tell the software exactly how many LEDs are connected so it can turn them on.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Jordan
Verified Purchase:Yes
It’s a great motherboard it was perfect for my situation and price range and it comes with a WiFi antenna but my cat chewed through it so I can’t use it anymore buts its a great motherboard for its price
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
It’s honestly really great. I love that. I can handle everything that I needed to do. The only thing. That kind of sucks which is kind of a let down was the built in RGP. The software is a little laggy and sometimes doesn’t work but it’s great that you don’t have to worry about updating the bios or wondering what windows you’ll have. It comes ready for you.
Written by a customer while visiting https://www.asus.com
Posted by: Nathann841
Frequency of use:Daily
Verified Purchase:Yes
Its really fast and I luke that it get really high fps but I just wish I could run a constant 360 fps but overall great pc
Written by a customer while visiting https://www.asus.com
Posted by: Landon Dougherty
Verified Purchase:Yes
The motherboard isn’t the 100% best but it works pretty good and it can handle what I use it for
Written by a customer while visiting https://www.asus.com
Posted by: Ken1L
Frequency of use:Daily
Verified Purchase:Yes
researched this a lot before buying. More bang for the buck. Many goodies and a 550 is as good as is gets for an AM4
Written by a customer while visiting https://www.asus.com
Posted by: Editwarrior276yt
Frequency of use:Daily
Verified Purchase:Yes
I seen the cyber power pc and kept walking past but I thought you know what I'll give it a try I used asus I had a asus cromebook and it ruined ok I did have to use cloud gaming to play but everything else was smooth I was like give it a shot asus motherboard plus moniter I'm loving it so smooth plus the armory crate is my favorite part cause you can change the rgbs.
Written by a customer while visiting https://www.asus.com