Customer reviews from https://www.asus.com
ASUS - PRIME B550-PLUS AC-HES
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - PRIME B550-PLUS AC-HES
Posted by: Thomas37745
Frequency of use:Daily
Verified Purchase:Yes
I love everything about the motherboard. It would be cool if it had aRGB built into itself to go along with the other items.
Written by a customer while visiting https://www.asus.com
Posted by: OmniFox
Frequency of use:Daily
Verified Purchase:Yes
Fantastic MB, covers all the typical modern needs with room for upgrades.
Written by a customer while visiting https://www.asus.com
Posted by: Gwilbur
Verified Purchase:Yes
Posted successfully but showed an error on the BIOS boot screen. Had to send this for repairs.
Response from https://www.asus.comBy CLM, November 24, 2025
Dear Gwilbur,
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard will POST with a BIOS error. The BIOS error can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, check all hardware meets the requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard will POST with a BIOS error. The BIOS error can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, check all hardware meets the requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com