Customer reviews from https://www.asus.com
ASUS - PRIME B550-PLUS AC-HES
Average customer rating
4.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
17
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - PRIME B550-PLUS AC-HES
Posted by: Thomas37745
Frequency of use:Daily
Verified Purchase:Yes
I love everything about the motherboard. It would be cool if it had aRGB built into itself to go along with the other items.
Written by a customer while visiting https://www.asus.com
Posted by: OmniFox
Frequency of use:Daily
Verified Purchase:Yes
Fantastic MB, covers all the typical modern needs with room for upgrades.
Written by a customer while visiting https://www.asus.com
Posted by: Gwilbur
Verified Purchase:Yes
Posted successfully but showed an error on the BIOS boot screen. Had to send this for repairs.
Response from https://www.asus.comBy CLM, November 24, 2025
Dear Gwilbur,
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard will POST with a BIOS error. The BIOS error can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, check all hardware meets the requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard will POST with a BIOS error. The BIOS error can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, check all hardware meets the requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Brandon Talley
Frequency of use:Daily
Verified Purchase:Yes
Easy installation works great and amazing support page for any issues
Written by a customer while visiting https://www.asus.com
Posted by: ZAZOE
Frequency of use:Daily
Verified Purchase:Yes
Awsome easy to use set up was extremely easy instructions were quite helpfull
Written by a customer while visiting https://www.asus.com
Posted by: Editwarrior276yt
Frequency of use:Daily
Verified Purchase:Yes
I seen the cyber power pc and kept walking past but I thought you know what I'll give it a try I used asus I had a asus cromebook and it ruined ok I did have to use cloud gaming to play but everything else was smooth I was like give it a shot asus motherboard plus moniter I'm loving it so smooth plus the armory crate is my favorite part cause you can change the rgbs.
Written by a customer while visiting https://www.asus.com
Posted by: Ken1L
Frequency of use:Daily
Verified Purchase:Yes
researched this a lot before buying. More bang for the buck. Many goodies and a 550 is as good as is gets for an AM4
Written by a customer while visiting https://www.asus.com