Customer reviews from https://www.asus.com
ASUS - Prime B550M-A WIFI II mATX Motherboard PRIMEB550M-AWIFIII
Average customer rating
4 out of 5
4
(48 Reviews)
Open Ratings Snapshot
Rating breakdown 48 reviews
5 Stars
23
4 Stars
13
3 Stars
6
2 Stars
0
1 Star
6
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for ASUS - Prime B550M-A WIFI II mATX Motherboard PRIMEB550M-AWIFIII
Customer Rating
1 out of 5
1
Stay away
on August 6, 2025
Posted by: Brad Young
Frequency of use:Daily
Verified Purchase:Yes
WiFi and Bluetooth not working is a known problem. My board showed up with WiFi and Bluetooth inop. Searched for hours on line for fixes; reloaded drivers multiple times; did magic “static reset”; nothing worked. Had to use a WiFi dongle to get internet and begin to troubleshoot. Obviously poor testing at the factory.
Response from https://www.asus.comBy Chantae, CLM, August 6, 2025
Dear Brad Young,

We’re sorry to hear about the issues you’re experiencing with your ASUS PRIME B550M-A WIFI II Motherboard. This is not the level of performance we aim to deliver. To help resolve the Bluetooth and Wi-Fi connectivity issue described, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409005280-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

[Motherboard]Troubleshooting-How to fix Motherboard WI-FI connect problem - https://www.asus.com/support/faq/1045135/
[Motherboard] How to solve the Bluetooth problem of the motherboard? - https://www.asus.com/support/faq/1050953/
Written by a customer while visiting https://www.asus.com
Customer Rating
1 out of 5
1
NOT WINDOWS 11 READY
on August 16, 2025
Posted by: John A Duvenez
Frequency of use:Daily
Verified Purchase:Yes
Advertized as windows 11 ready. IT IS NOT. MINE WILL NOT LOAD>
Response from https://www.asus.comBy CLM, August 18, 2025
Dear John A Duvenez,

Thank you for your comment.

We do understand your disappointment with this motherboard and the inconvenience this may have caused if Windows 11 will not load. This motherboard is definitely Windows 11 ready. If Windows was installed previously from another motherboard and is not booting up on this motherboard, this is most likely cause by a driver or a software conflict. We recommend to install Windows 11 clean or fresh from scratch using this motherboard to eliminate potential driver or software conflict. Additionally, check if all your third-party hardware are compatible and working properly, and optimize default was loaded inside the BIOS setup page to initialize these I/O devices properly. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Good Buy
on August 16, 2025
Posted by: JeremiahReviews
Frequency of use:Daily
Verified Purchase:Yes
Easy to build with good value looks good in my build and has good software and support built in.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great wifi
on September 1, 2025
Posted by: S Adam
Frequency of use:Daily
Verified Purchase:Yes
Works great for the price and did a lot of comparison
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Asus b550 m-a wifi ii
on September 1, 2025
Posted by: Anonymous
Verified Purchase:Yes
Good board for the money. Plenty of headers for case fans and other accessories.
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Worth it
on September 3, 2025
Posted by: Pillcospy
Frequency of use:Daily
Verified Purchase:Yes
This was absolutely worth the price and what I put in it, only problem is I can’t change or stop the orange blinking light on the back of the board
Written by a customer while visiting https://www.asus.com
Customer Rating
1 out of 5
1
WiFi ahh
on September 11, 2025
Posted by: Sawman42310
Verified Purchase:Yes
WiFi=ahh couldn’t get drivers to work tried everything
Response from https://www.asus.comBy CLM, September 11, 2025
Dear Sawman42310, Thank you for your comment. We certainly understand your disappointment with this motherboard and the inconvenience this may have caused if you are having issue getting the WiFi driver to work. If you are using a drive with Windows pre-installed from another motherboard, ensure you delete or uninstall old drivers that may cause conflict that will prevent the correct wireless driver to work properly. For a smooth and trouble-free Windows operation, we recommend to install Windows clean or fresh from scratch using this motherboard to eliminate anuy potential driver or software conflict. If you are installing Windows 11, the WiFi driver needs to be installed during the installation process. Additionally, ensure updates for Windows, laptop drivers and BIOS are installed to maintain optimum system stability and performance. Updates for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/prime/prime-b550m-a-wifi-ii/helpdesk_download?model2Name=PRIME-B550M-A-WIFI-II. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel

ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Board
on September 17, 2025
Posted by: Tim orr
Verified Purchase:Yes
Love it honestly besides couldn't get the wifi and Bluetooth to work
Written by a customer while visiting https://www.asus.com
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