Customer reviews from https://www.asus.com
ASUS - Prime B550M-A WIFI II mATX Motherboard PRIMEB550M-AWIFIII
Average customer rating
4 out of 5
4
(48 Reviews)
Open Ratings Snapshot
Rating breakdown 48 reviews
5 Stars
23
4 Stars
13
3 Stars
6
2 Stars
0
1 Star
6
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for ASUS - Prime B550M-A WIFI II mATX Motherboard PRIMEB550M-AWIFIII
Customer Rating
1 out of 5
1
Don't Buy Waste of Money
on September 2, 2024
Posted by: helmetwearer
Verified Purchase:Yes
Says it's compatible with Ryzen 5000 series but that's only true if you have an old CPU to upgrade the BIOS. Anything of reasonable modern speed is not compatible. Support is 0 help with this situation they're literally clueless and either can't understand this basic problem or have been given instructions to categorically deny the problem's existence.
Response from https://www.asus.comBy CLM, September 3, 2024
Dear Helmetwearer,

We do understand your disappointment with your recent customer service experience and the inconvenience this may have caused.





We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We continuously strive to improve our approach and processes in order to achieve customer service excellence. If the BIOS version was outdated to support the Ryzen 5000 series CPU, we recommend sending the motherboard for warranty service to flash the BIOS to the lastest version. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great basic motherboard
on January 21, 2024
Posted by: AUFlyer
Frequency of use:Daily
Verified Purchase:Yes
Great basic B550 motherboard. My Ryzen 5 5600G worked perfectly without a BIOS update. The RAM and M.2 storage installed easily and work flawlessly. The UEFI is good enough for what I need. Excellent price for this basic, yet powerful, motherboard.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
hmmmm
on January 5, 2025
Posted by: kaelyn
Frequency of use:Daily
Verified Purchase:Yes
good, but drivers cannot be installed through a usb stick
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
Meh
on January 30, 2025
Posted by: Javes
Frequency of use:Daily
Verified Purchase:Yes
The wifi drivers were not installed and there is no support for a usb c port
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, February 1, 2025
Dear Javes,
We are sorry to hear that your Wi-Fi driver was not installed. We stand by our product and continually strive to improve our processes to ensure excellent customer service. Please follow the link below for drivers and steps in our FAQ. If you have completed all steps and still need assistance, contact us by email at customerloyalty@asus.com and provide the link to this review for reference. We will do our best to resolve your case quickly. Your feedback is invaluable and helps us improve ASUS support channels. Please refer to this case number (N2410019178-0002).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Drivers: https://dlcdnets.asus.com/pub/ASUS/mb/Socket%20AM5/PRIME_X670E-PRO_WIFI/DRV_WiFi_MediaTek_SZ-TSD_W11_64_V3401063_20241225R.zip?model=PRIME%20B550M-A%20WIFI%20II
FAQ: https://www.asus.com/support/faq/1045127/
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Beat budget motherboard out there
on February 14, 2025
Posted by: Auphoros
Frequency of use:Daily
Verified Purchase:Yes
I dont even know what to say this is prob the best busget motherboard you can buy, it argb software and capabilities, it has lots of slots for ssd and even aio pump input! Overall very high quality motherboard especially for a cheap price.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Solid
on April 2, 2025
Posted by: Builder for the real
Frequency of use:Daily
Verified Purchase:Yes
Solid value. Allows for a wide range of application from games to actual work.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
First motherboard
on April 5, 2025
Posted by: Jay Rich
Frequency of use:Daily
Verified Purchase:Yes
For a first time pc build the asus B5000 did not disappoint, it was an easy set up and I love how easy it was to sink up all my RGB with the armory crate 10/10 will buy again.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Easy peasy
on April 20, 2025
Posted by: JustRetroXD
Frequency of use:Daily
Verified Purchase:Yes
This motherboard has very easy to work with, and there is more than enough connections in the io port which makes connecting accessories a breeze wether for recharging or wireless connectivity. The battery is also located in a very accessible spot to make troubleshooting easy. I give it a solid 5
Written by a customer while visiting https://www.asus.com
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