Customer reviews from Western Digital
WD - Red Pro 16TB NAS Internal Hard Drive
Average customer rating
3.9
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
32
4 Stars
3
3 Stars
6
2 Stars
2
1 Star
9
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for WD - Red Pro 16TB NAS Internal Hard Drive
Posted by: Studebaker Dave
Verified Purchase:Yes
Replaced my older drives in the Glyph enclosure for bigger storage. Work great.
Written by a customer while visiting Western Digital
Posted by: WCVA
Verified Purchase:Yes
Drive was defective as received. Required warranty replacement with still hasn't been processed. Had to pay shipping for return of defective drive.
Response from Western DigitalBy SM OLS, April 22, 2022
Hello,
We're sorry to hear about your online shopping experience with WD Gold Enterprise Class SATA HDD and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your online shopping experience with WD Gold Enterprise Class SATA HDD and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Oldragon
Verified Purchase:Yes
Thank you Edmond K for your helpful email and links. Upgraded from 8tb to 32tb in my 2 bay NAS. It was reasonably fast and easy. Of course running raid 1 cuts the usable storage in half but 16tb is more than enough for my house needs.
Written by a customer while visiting Western Digital
Posted by: Rique
Verified Purchase:Yes
One of the most reliable drives on the market. Very fast transfers running cool no problems.
Written by a customer while visiting Western Digital