Customer reviews from singer.com
Singer - 6-Stitch Electric Serger Machine - White
Average customer rating
3.9
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
9
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
3
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for Singer - 6-Stitch Electric Serger Machine - White
Customer Rating
1
Unsatified purchase
on March 16, 2023
Posted by: Angy
from ILLINOIS
I recently purchased a Singer S0100 sewing machine from a store in the RL area, and it does not work at all, has missing pieces as well. Went back to return it at the store and the lady was rude and said they don't take returns and told us that it's not there problem and to call Singer. I called Singer hoping that since it is there brand that they will help me out, but unfortunately I was told that they basically can't do nothing about it so to take it somewhere to just get fixed and hung up on me. So basically I have to keep wasting more money because they don't want to take there machine back and send me a new one. I have other sewing machines from Singer and have NEVER EVER had a problem before but now i am super disappointed that I will never buy from them ever again, if there not willing to correctly help people out.
Response from singer.comBy Customer Care Rep , Customer Service , March 22, 2023
Thank you for sharing your review of the S0100. We’re truly sorry to hear of your experience. We would love the opportunity to obtain additional information and provide resolution. Please contact our Customer Care team via the link below. Be sure to include “Review - Assign to KH” in the subject line and provide as much detail regarding your machine and experience as possible. https://www.singer.com/email-us
Written by a customer while visiting singer.com
Customer Rating
2
Confusing
on November 23, 2022
Posted by: Lillyo
from Toronto, Canada
I bought this model a couple of weeks ago. I am not happy with it. I downloaded manual and in many places there is a setting “N” which I cannot find anywhere on the machine! Not on the tension wheels, not on differential setting and also no “N” on the stitch length!
How am I supposed to know where this “N” is when it’s nowhere on the machine?
This is ridiculous.
How am I supposed to know where this “N” is when it’s nowhere on the machine?
This is ridiculous.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, November 26, 2022
We apologize for any confusion. This issue has been corrected in the downloadable manual available on our website ast the following web address: https://manuals.singer.com/Manuals/RetrievePDF/1073
If you have additional questions or need assistance, please contact us at: https://www.singer.com/email-us Our Customer Care team is always happy to assist you.
If you have additional questions or need assistance, please contact us at: https://www.singer.com/email-us Our Customer Care team is always happy to assist you.
Written by a customer while visiting singer.com
Posted by: Tiana
from PG County, Maryland
Verified Purchase:Yes
This is my first serger, so I don't have anything to compare it to, but the color coded graphs and the online manual make starting easier to figure out
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, March 24, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer model mosel S0100 serger. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Posted by: 4714NC
Verified Purchase:Yes
So far so good. Powerful and easy to change threads. Leaves a nice edge. Will update if things change.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, November 21, 2021
Thank you for the 5-stars! We’re happy to hear we hit the mark for you. Your satisfaction is what we strive for.
Written by a customer while visiting singer.com
Posted by: Janet M
Verified Purchase:Yes
Great machine. I wish that it had a manual. That’s definitely a downside. When it said that the machine came threaded, I thought it would include 4 spools of thread, but I was wrong. It just threaded a piece of thread for each spool. Kind of silly, don’t you think? I just pulled them all out and threaded it again. You should include spools so that a person can use it straightaway. Also the color of the dots, particularly the red, needs to be more vibrant. In certain light they are difficult to distinguish. My mother had an earlier model with just 3 spools snd the indicator dot colors were very bright. It was much easier to see them when threading. And I am wondering why the tweezers are plastic instead of metal. You should upgrade that item. Metal will last longer.
Response from singer.comBy Velma, Customer Care, September 5, 2021
Thank you so much for the 5 stars and for taking the time to write your review of the Singer model S0100 Serger. Your feedback is very important to us and we really appreciate your input.
Along with many other home product manufactures around the world, Singer has joined the 'Green Initiative'. As a part of the ‘Green Initiative’, we do not have physical copies of the manual available. We too only have access to the digital copies on our website. Please use this web address to locate your free downloadable instruction manual: https://www.singer.com/support We do apologize for any inconvenience this may cause.
Please let us know if we can be of assistance to you in the future. You may always contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Along with many other home product manufactures around the world, Singer has joined the 'Green Initiative'. As a part of the ‘Green Initiative’, we do not have physical copies of the manual available. We too only have access to the digital copies on our website. Please use this web address to locate your free downloadable instruction manual: https://www.singer.com/support We do apologize for any inconvenience this may cause.
Please let us know if we can be of assistance to you in the future. You may always contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
5
Outstanding Serger!
on July 22, 2021
Posted by: ttelshaw1
from Warren OH
[This review was collected as part of a promotion.] Excellent serger for both the beginner and expert sewer. You can use 2, 3, or 4 threads to make those perfect seams that you see in store bought clothes. This machine sews the seam, finishes the seam, and cuts off the excess fabric at one time, MAGIC! It takes a bit of practice for threading the machine but there are color coding to help you with this. I use the tweezers, which makes it easier, cause I find my fingers just get in the way and block my view. I am thankful that the machine will not run with the door open as the blades ate very sharp. This is a great safety feature cause I tend to use my fingers to pull out a "tangle". The only downside is that you have to download the manual, but this seems to be the way it is with everything you buy now. I personally need a manual to refer to and I like a copy in my hand, but I guess I could print a copy and not including a manual does save trees.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, July 23, 2021
Thank you so much for the 5 stars and for taking the time to write your review of the Singer model S0100 Serger. Our goal is for you to have the best sewing experience possible. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
4
Nice improvements
on July 21, 2021
Posted by: Neshat215
from Delaware
[This review was collected as part of a promotion.] Tried out this new model and I love the updated features especially the bright LED light for threading ease, tweezer, and stability when sewing.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, July 21, 2021
Thank you for the 5-star review of the Singer model S0100 Serger. Our goal is for you to have the best sewing experience possible and your satisfaction is what we strive for. We greatly appreciate your feedback.
Written by a customer while visiting singer.com
Customer Rating
5
Nice Serger
on July 18, 2021
Posted by: Lisa150
[This review was collected as part of a promotion.] This is a very nice serger. The first thing I noticed right out of the box is it has a handle on top. Previous sergers I have owned did not have this. It may not sound like a big deal, but for someone like me who works in a small space a carrying handle makes a huge difference when moving things around. The bottom of the machine has feet that form suction cups and hold the machine in place against a table. When I pulled my machine out of the box, it had some oil or grease on the bottom. Not a big deal and easy to clean off. I’m assuming it was probably oiled not long before shipping. My serger came already threaded, so I was able to tie my new thread on easily. The front opening is lighted which is very helpful when threading. I like that you have the option to use 2, 3, or 4 threads and there are various stitch styles and widths depending on your project. Another nice feature is this serger has an extension that comes off, so you have a free arm to sew smaller items and difficult areas like armholes. The accessories (extra needles and screwdriver) were inside the extension when I pulled it off. There are also tweezers located inside the front cover. I started by sewing on some scrap fabric. I did have to adjust the tension a little but once I got the right setting I got a very nice clean edge. My first project was making my own ribbon to put on a birthday present, and it came out very nice! The one issue I do have is the manual doesn’t quite match up with my machine. According to the manual, both the stitch length dial and the differential feed should both be set to “N” for most sewing. “N” is not an option on either of those dials. I’m making note of what the dials were set to out of the box and I’ll probably just experiment on scrap fabric to determine the correct settings for certain stitches/fabrics. Overall, this a great serger and I think I’ll be using it for a long time.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, July 19, 2021
We are so happy to hear that you are enjoying your new SINGER model S0100 Serger. Our goal is for you to have the best sewing experience possible. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com