Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Average customer rating
4.1 out of 5
4.1
(74 Reviews)
Open Ratings Snapshot
Rating breakdown 74 reviews
5 Stars
44
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
64%of customers recommend this product. 
(
21 out of 33
)
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Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Customer Rating
1 out of 5
1
Lag a lot
on January 9, 2026
Posted by: Sk1234
Verified Purchase:Yes
It lags a lot on battery power
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
bad gaming laptop
on December 31, 2025
Posted by: nohphphp
from Seattle, WA
Verified Purchase:Yes
bad bad bad
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great Laptop…Provided It’s Kept Plugged
on January 7, 2026
Posted by: DJ A-Dub
from Bakersfield, CA
Verified Purchase:Yes
I’m a DJ, and like most gamer/workstation laptops , they are not made with the DJ (videos) in mind.
Very difficult to get the video from the USB-C’s to get picked up by the Nvidia GPU if not properly setup before running the software. Forget about using it unplugged or on a dock, the unit practically becomes useless. Everything freezes and or lags, BIG TIME!
Hardware issues I have include the up/down arrow keys being half the size of the other keys and the lack of illumination to the mouse pad. My setups are typically under low to no light areas, and for having so much other illumination on the unit, it is very difficult to see anything or go off of touch to do anything on the pad.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not the best choice for everyday use!
on March 24, 2026
Posted by: Bob man
from NM
Verified Purchase:Yes
It’s a good laptop but not the best for the price! Mainly good for gaming.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice, slick, fast...
on September 23, 2025
Posted by: Anonymous
from VA
Verified Purchase:Yes
Not a gamer, but editing RAW pictures...significantly faster then my standard HP laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Runs much cooler than my old 17 inch 4090.
on March 27, 2026
Posted by: jerad2142
Verified Purchase:Yes
Working great
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (36) ratings-only reviews
Overall Customer Rating
4.2 out of 5
4.2
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