Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Average customer rating
4.1
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
44
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Posted by: Anonymous
Verified Purchase:Yes
Out of all of my gaming pc's, this is by far my favorite. Pretty light for a gaming laptop packing this much power.
Written by a customer while visiting hp.com
Customer Rating
5
Excellent computer - especially when on sale
on December 15, 2025
Posted by: Old_Nelly
from Chesapeake, VA
Verified Purchase:Yes
Purchased the OMEN Max laptop in mid-November, system has worked right out of the box with no issues. System updated automatically with previous MS PC. Even though this is labeled a gaming computer, I primarily use this for cybersecurity, finance, work, and school. The computer is more than what I needed for now, but should remain that way for the next couple years. Always buy a computer for what you may need in the future, not what you need in the moment. The colored keyboard is a little more than what I need, but the FN F4 key allows you to tunr it on/off, nice feature.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: S Townsend
Verified Purchase:Yes
System keeps freezing. "Check sum" error. I am hoping we can resolve the issue without returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: jerad2142
from Pierre, SD
Verified Purchase:Yes
Working great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JA680
from GA
Verified Purchase:Yes
I purchased this computer to use as an all around work and gaming setup. I run Autodesk Fusion and so far this has been a huge upgrade for simulation, although I will note that I still can't run sim accuracy above 80% on complicated geometry, which may be more of a Fusion problem... I have also played a handful of games from Xbox gamepass and I haven't had any problems. My only complaint so far is the system trys to use the hyperX mouse hardware as the default for camera and microphone for apps like Microsoft Teams.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ebey1906
Verified Purchase:Yes
Great laptop that I got at a discounted price. The camera works with Windows for facial recognition when logging in.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great Laptop - with one issue on the OLED Screen
on July 17, 2025
Posted by: Anonymous
from Colorado Springs, CO
Verified Purchase:Yes
I really like this laptop and I'm happy I bought it. I went all out this time with the RTX 5090, Ultra 9 275HX, 64GB RAM, Gen 5 1TB SSD (careful, the 2TB is gen 4), 240hz HDR OLED screen, Win 11 Pro, etc... I'm upgrading from an older Omen 17 with a 2080 (non max-q) from 2019, and this is a huge improvement.
What I like:
- USBC charging - I don't have to lug the adapter everywhere I go if I'm not planning on gaming. I can use my 65W phone charger even if I want to for low power usage
- OLED screen: This screen is beautiful, seriously. Cyberpunk 2077 looks incredible on this screen. But it does have a downside (see below). It can also get both brigher and dimmer than my older gaming laptop screen
- Not super heavy, but not light either. Ligher than my older laptop which is a plus
- I can just about max out most of my games which is awesome to do in a laptop.
- Full RBG keyboard is fun to be able to control all the keys. Last laptop had 4 zone RGB which was okay, but this has more control
- Advanced Optimus. Hardware mux between GPU and integrated CPU GPU for battery savings. Last laptop got 45 mins of battery life, even new. I can easily run this for 2-3 hours which is a massive gain from the last one.
- Easy to add another m.2 nvme drive - I added another 2TB SSD (gen 4) to the laptop because 1TB is not enough these days. From my reading, there is only one gen5 SSD slot and one gen4. The 5 requires you to remove the entire heatsink assembly while the 4 does not, so plan your options accordingly.
- USBC charging - I don't have to lug the adapter everywhere I go if I'm not planning on gaming. I can use my 65W phone charger even if I want to for low power usage
- OLED screen: This screen is beautiful, seriously. Cyberpunk 2077 looks incredible on this screen. But it does have a downside (see below). It can also get both brigher and dimmer than my older gaming laptop screen
- Not super heavy, but not light either. Ligher than my older laptop which is a plus
- I can just about max out most of my games which is awesome to do in a laptop.
- Full RBG keyboard is fun to be able to control all the keys. Last laptop had 4 zone RGB which was okay, but this has more control
- Advanced Optimus. Hardware mux between GPU and integrated CPU GPU for battery savings. Last laptop got 45 mins of battery life, even new. I can easily run this for 2-3 hours which is a massive gain from the last one.
- Easy to add another m.2 nvme drive - I added another 2TB SSD (gen 4) to the laptop because 1TB is not enough these days. From my reading, there is only one gen5 SSD slot and one gen4. The 5 requires you to remove the entire heatsink assembly while the 4 does not, so plan your options accordingly.
What I don't like:
- Biggest issue: OLED screen flicker - this one drives me insane. Especialy with the integrated graphics, the OLED flickers in darker light which is a huge PITA for something like writing code in VSCode or browsing at night. I've tried tweaking VRR, some of the power saving options, etc... but I cannot find the sweet spot for this screen. One the dedicated GPU, flicker is way less of an issue, if at all. I don't think I regret the OLED, but I did not realize how big of a frustration this would be.
- The fans are loud. Much louder than the older laptop when playing games. Though, you can overide this to be quieter - just turn down settings or you'll throttle thermally pretty fast
- No more "cool mode" profile on the OMEN gaming hub. I liked that setting when actually using this as a laptop on my lap, but now my only way to manage this is to create a custom fan curve, and it's a pain to do that, and requires you to be on "unleashed" mode rather than balanced/eco.
- Biggest issue: OLED screen flicker - this one drives me insane. Especialy with the integrated graphics, the OLED flickers in darker light which is a huge PITA for something like writing code in VSCode or browsing at night. I've tried tweaking VRR, some of the power saving options, etc... but I cannot find the sweet spot for this screen. One the dedicated GPU, flicker is way less of an issue, if at all. I don't think I regret the OLED, but I did not realize how big of a frustration this would be.
- The fans are loud. Much louder than the older laptop when playing games. Though, you can overide this to be quieter - just turn down settings or you'll throttle thermally pretty fast
- No more "cool mode" profile on the OMEN gaming hub. I liked that setting when actually using this as a laptop on my lap, but now my only way to manage this is to create a custom fan curve, and it's a pain to do that, and requires you to be on "unleashed" mode rather than balanced/eco.
No regrets buying this. Biggest bummer for me is the OLED flicker. This is my first OLED screen, so I had no idea this was even a common issue with these types of screens. Beautiul, but that's annoying. So if you use dark-mode apps at night, you'll definitely notice that too. If that's going to bother you, either switch to the dedicated GPU with VRR turned off, or just get the non-OLED screen counterpart.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Impossible Nickname
Verified Purchase:Yes
I love the laptop. However, the reason I can't give five stars is because the battery life is poor. I can't even use it for business stuff for more than 1.5hrs before the battery is dead. This is while using economy mode. Plugged in this computer rips. It's amazing..
I would recommend this to a friend!
Written by a customer while visiting hp.com