Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Average customer rating
4.1 out of 5
4.1
(67 Reviews)
Open Ratings Snapshot
Rating breakdown 67 reviews
5 Stars
41
4 Stars
9
3 Stars
5
2 Stars
5
1 Star
7
68%of customers recommend this product. 
(
21 out of 31
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Customer Rating
5 out of 5
5
Fast and Smooth
on August 31, 2025
Posted by: SL-STL
from St. Louis, MO
Verified Purchase:Yes
I’ve been using this laptop daily for about a month now and have also run a few performance tests. While I haven’t tried it with any truly resource-intensive games yet, my experience so far has been very positive. The system feels fast, responsive, and smooth in everyday use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Omen Max Rules!
on November 21, 2025
Posted by: twa747
from Lake Forest, Ca.
Verified Purchase:Yes
This is my 2nd purchase of a Omen Gaming computer. The original one was a few years ago and it was awesome, superfast and responsive. Now I've purchased another Omen Gaming computer and am pleased with the additional features, more ram, all solid-state memory and more of it, increased screen height, runs cooler and with self-cleaning fans. And it has Intel's Ultra 9 processer! I am very pleased with my newest purchase, now even more awesome!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome!
on October 3, 2025
Posted by: Occultatum
from Zebulon NC
Verified Purchase:Yes
Awesome product
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Got it for a great deal
on August 23, 2025
Posted by: Majeh
from New York state
Verified Purchase:Yes
The laptop feels premium and I love the build quality for now. The laptop doesn't feel as snappy as it should for the specs it has. It also needs better temp control.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
very bad experience
on August 21, 2025
Posted by: Danie1992
from New York
Verified Purchase:Yes
Screen flashes when I received it. Had to return it. very bad experience cause I waited for it for so long and what i got is a flaw one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A good laptop
on August 26, 2025
Posted by: rayrayisagoodray
from NJ
Verified Purchase:Yes
One of the most excellent laptop I have ever used. The lights are fancy and the texture looks luxurious.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Lag a lot
on January 9, 2026
Posted by: Sk1234
Verified Purchase:Yes
It lags a lot on battery power
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Great laptop let down by questionable QC
on August 21, 2025
Posted by: Shamik
from Dallas, TX
Verified Purchase:Yes
Pros - Beautiful OLED display, great thermals and incredible specs.
Cons - A bit on the heavier side and not so great battery life (To be expected from a high performance gaming laptop)
After waiting for almost a month for this laptop, I had the keyboard completely fail on me within a week of use. I've used laptops from several brands over the years and I never expected to face this kind of an issue on such a flagship gaming laptop. It's been a hassle waiting for replacement unit and I hope HP can work on preventing such issues in the first place.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Showing 25-32 of 35 results 
<< 1 2 3 4 5 >>