Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Average customer rating
4.1 out of 5
4.1
(67 Reviews)
Open Ratings Snapshot
Rating breakdown 67 reviews
5 Stars
41
4 Stars
9
3 Stars
5
2 Stars
5
1 Star
7
68%of customers recommend this product. 
(
21 out of 31
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA Intel Core Ultra 9 32 GB memory;1 TB SSD - Shadow Black
Customer Rating
2 out of 5
2
Nice but low quality
on January 13, 2026
Posted by: Toby12
Verified Purchase:Yes
The monitor died after about 10 days. During those first 9 days it worked great!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not What I was hopping for
on January 25, 2026
Posted by: Anonymous
Verified Purchase:Yes
Be aware that if you want to up grade the primary SSD1 by yourself you have to remove the entire heat sink that covers the cpu and gpu then clean and put new approved heat sink compound back on after you just wanted to change the ssd1, ssd2 is un unobstructed and is a peace of cake to work with
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Value and Performance
on January 27, 2026
Posted by: JasonTT
from Mineola, NY
Verified Purchase:Yes
It is a very excellent laptop and worth the money. Surprisingly, it is very good with cooling, especially since laptops are not known for that. No need for any overclocking as it has very good performance and details.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp is great
on February 27, 2026
Posted by: Anonymous
Verified Purchase:Yes
Love my hp
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A Satisfying Upgrade
on June 23, 2025
Posted by: Raider1
Verified Purchase:Yes
Good price, Good Graphics, Good computing power.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My great new gaming laptop.
on October 12, 2025
Posted by: Muter
from Florida
Verified Purchase:Yes
Great big screen gaming laptop. Easily upgradable (ram and ssd). The performance is as expected. The touch pad is responsive and the keyboard is comfortable to use and not too loud. Overall I am very satisfied with this buy.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
CPU runs way too hot.
on June 23, 2025
Posted by: MadHatter01
from Oakdale CA
Verified Purchase:Yes
Its a love hate right now. The laptop needs something done as it runs too hot when gaming. I am getting 200f/93c on the cpu, with a cooling pad. I am getting thermal throttling in games. Even professional reviews online say the same thing. Several have swapped the hp thermal paste for real liquid metal and it lowered temps 10+ c. I won't do that since it voids the warranty. I personal think HP should allow people to send it back and they replace the thermal material for real liquid metal for free.
My only complaint with the design is trackpad is cheap. I want a larger glass track pad for this price.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP OMEN MAX review
on July 31, 2025
Posted by: Sandeep John Philip
from Tulsa
Verified Purchase:Yes
Great laptop, good performance on high intensity games like marvel rivals.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Showing 17-24 of 35 results 
<< 1 2 3 4 5 >>