I like this computer. I replaced an older version that I had for 15 years that was refurbished. These things last forever. I like the flip back - it's so much easier than the older version. I am not by any stretch of the imagination a computer person - I can barely turn it on. So, if I can use it with relative ease it's a keeper.
The laptop is sleek, fast, and well laid out. However, it closes so tight that it is slightly hard to open it and I would suggest making a notch at the corner to assist in opening the lid. Additionally, a finger print reader would be useful though facial recognition works well. Having a dedicated CoPilot key is helpful too.
I purchased this laptop to replace my nearly seven-year-old HP Spectre x360, fully expecting the “latest and greatest” model to outperform it by a wide margin. Unfortunately, that hasn’t been the case at all.
Even basic tasks feel sluggish, which has been incredibly frustrating. I primarily use Adobe Illustrator for graphic design, and my files are typically under 20 MB. Despite that, the system constantly lags and struggles to keep up.
Overall, the performance has been very disappointing. If returning it were an option, I would do so without hesitation.
My old was the Intel Core i7-8565U (1.8 GHz, up to 4 GHz, 8 MB cache, 4 cores)+Intel UHD Graphics 620+ 16GB onboard. My new has the Intel Core Ultra 7 258V (up to 4.8 GHz, 12 MB L3 cache, 8 cores, 8 threads) + Intel Arc 140V GPU (16GB) + 32 GB(onboard).
Great Build Quality, OLED Screen, Nice Battery Life
on August 7, 2025
Posted by: JoyfulV1r4j
Verified Purchase:Yes
Really love the OLED Screen upgrade. The battery life is very good, lasts 1-2 full days. The laptop is light and the build quality is solid. Audio is good. I'm pretty happy with the laptop :)
Written by a customer while visiting hp.com
Customer Rating
1
on February 7, 2026
Posted by: rasheen
the laptop started to lag and become slow in just a month