Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Average customer rating
4 out of 5
4
(75 Reviews)
Open Ratings Snapshot
Rating breakdown 75 reviews
5 Stars
44
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
9
62%of customers recommend this product. 
(
21 out of 34
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Customer Rating
4 out of 5
4
Omen Max Laptop
on August 27, 2025
Posted by: Impossible Nickname
Verified Purchase:Yes
I love the laptop. However, the reason I can't give five stars is because the battery life is poor. I can't even use it for business stuff for more than 1.5hrs before the battery is dead. This is while using economy mode. Plugged in this computer rips. It's amazing..
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A good laptop
on August 26, 2025
Posted by: rayrayisagoodray
from NJ
Verified Purchase:Yes
One of the most excellent laptop I have ever used. The lights are fancy and the texture looks luxurious.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great laptop
on August 24, 2025
Posted by: Jared K
from Ohio
Verified Purchase:Yes
Honestly lived up to the hype. It’s a big computer, looks amazing, only downside is the battery life… but it’s a gaming computer so what do you expect? By downside I mean 1 hr of gaming on the eco mode. Don’t expect this to run for hours unplugged. Other than that it is fantastic. I bought a fan stand to keep the temps low and that worked well, no other complaints.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Got it for a great deal
on August 23, 2025
Posted by: Majeh
from New York state
Verified Purchase:Yes
The laptop feels premium and I love the build quality for now. The laptop doesn't feel as snappy as it should for the specs it has. It also needs better temp control.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
very bad experience
on August 21, 2025
Posted by: Danie1992
from New York
Verified Purchase:Yes
Screen flashes when I received it. Had to return it. very bad experience cause I waited for it for so long and what i got is a flaw one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Great laptop let down by questionable QC
on August 21, 2025
Posted by: Shamik
from Dallas, TX
Verified Purchase:Yes
Pros - Beautiful OLED display, great thermals and incredible specs.
Cons - A bit on the heavier side and not so great battery life (To be expected from a high performance gaming laptop)
After waiting for almost a month for this laptop, I had the keyboard completely fail on me within a week of use. I've used laptops from several brands over the years and I never expected to face this kind of an issue on such a flagship gaming laptop. It's been a hassle waiting for replacement unit and I hope HP can work on preventing such issues in the first place.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome
on August 16, 2025
Posted by: Anonymous
from New York
Verified Purchase:Yes
Love this laptop almost runs as cool as my pc did but it blue screens when you are running on usb c when battery is low and you are heavy gaming
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A beast in sheeps clothing!
on August 12, 2025
Posted by: emg1
from NH
Verified Purchase:Yes
This thing is amazing!! The best laptop I've ever had. It puts my old gaming laptops to shame. It has excellent thermal cooling where the components and especially the keyboard stay cool, figuratively. I also like the HP omen software as it is intuitive and extremely customizable. The OLED panel screen is the best I've seen on a laptop.
Not a single complaint or issue so far!
And HP runs the best sales I've seen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Showing 25-32 of 39 results 
<< 1 2 3 4 5 >>