Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Average customer rating
4
(
75
Reviews)
Rating breakdown
75
reviews
5 Stars
44
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
9
62%
of customers recommend this product.
(
21
out of
34
)
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Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
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Verified Purchaser
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Verified Purchaser
Customer Rating
1
Horrible Service!
on
June 22, 2026
Posted by:
Kmsreview
from
MD
Verified Purchase:
Yes
Allows Fraudulent Purchases
No, I would not recommend this to a friend.
Written by a customer while visiting
hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
HP is not a lasting computer
on
May 12, 2026
Posted by:
ChrisLP
from
Hope Mills nc
Verified Purchase:
Yes
Original lasted 2 weeks. Replacement didnt turn on at all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Runs much cooler than my old 17 inch 4090.
on
March 27, 2026
Posted by:
jerad2142
Verified Purchase:
Yes
Working great
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Not the best choice for everyday use!
on
March 24, 2026
Posted by:
Bob man
from
NM
Verified Purchase:
Yes
It’s a good laptop but not the best for the price! Mainly good for gaming.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Runs much cooler than my old 17 inch 4090.
on
March 18, 2026
Posted by:
jerad2142
from
Pierre, SD
Verified Purchase:
Yes
Working great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Still working out the bugs.
on
March 12, 2026
Posted by:
S Townsend
Verified Purchase:
Yes
System keeps freezing. "Check sum" error. I am hoping we can resolve the issue without returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting
hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Hp is great
on
February 27, 2026
Posted by:
Anonymous
Verified Purchase:
Yes
Love my hp
I would recommend this to a friend!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Quiet Quality
on
February 5, 2026
Posted by:
Traingamer
from
Florida
Verified Purchase:
Yes
Top notch components. Gets hot even on cooling stand. Still cooler and quieter than the Spectre 360 that burned out after 5 years of moderate use. Much more lively after ripping out included bloatware.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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