Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Average customer rating
4 out of 5
4
(75 Reviews)
Open Ratings Snapshot
Rating breakdown 75 reviews
5 Stars
44
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
9
62%of customers recommend this product. 
(
21 out of 34
)
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Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Customer Rating
1 out of 5
1
Horrible Service!
on June 22, 2026
Posted by: Kmsreview
from MD
Verified Purchase:Yes
Allows Fraudulent Purchases
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP is not a lasting computer
on May 12, 2026
Posted by: ChrisLP
from Hope Mills nc
Verified Purchase:Yes
Original lasted 2 weeks. Replacement didnt turn on at all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Runs much cooler than my old 17 inch 4090.
on March 27, 2026
Posted by: jerad2142
Verified Purchase:Yes
Working great
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not the best choice for everyday use!
on March 24, 2026
Posted by: Bob man
from NM
Verified Purchase:Yes
It’s a good laptop but not the best for the price! Mainly good for gaming.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Runs much cooler than my old 17 inch 4090.
on March 18, 2026
Posted by: jerad2142
from Pierre, SD
Verified Purchase:Yes
Working great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Still working out the bugs.
on March 12, 2026
Posted by: S Townsend
Verified Purchase:Yes
System keeps freezing. "Check sum" error. I am hoping we can resolve the issue without returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp is great
on February 27, 2026
Posted by: Anonymous
Verified Purchase:Yes
Love my hp
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Quiet Quality
on February 5, 2026
Posted by: Traingamer
from Florida
Verified Purchase:Yes
Top notch components. Gets hot even on cooling stand. Still cooler and quieter than the Spectre 360 that burned out after 5 years of moderate use. Much more lively after ripping out included bloatware.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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