Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Average customer rating
4 out of 5
4
(24 Reviews)
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
14
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
2
67%of customers recommend this product. 
(
6 out of 9
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Customer Rating
5 out of 5
5
Excellent computer - especially when on sale
on December 15, 2025
Posted by: Old_Nelly
from Chesapeake, VA
Verified Purchase:Yes
Purchased the OMEN Max laptop in mid-November, system has worked right out of the box with no issues. System updated automatically with previous MS PC. Even though this is labeled a gaming computer, I primarily use this for cybersecurity, finance, work, and school. The computer is more than what I needed for now, but should remain that way for the next couple years. Always buy a computer for what you may need in the future, not what you need in the moment. The colored keyboard is a little more than what I need, but the FN F4 key allows you to tunr it on/off, nice feature.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
It's great.
on July 9, 2025
Posted by: JA680
from GA
Verified Purchase:Yes
I purchased this computer to use as an all around work and gaming setup. I run Autodesk Fusion and so far this has been a huge upgrade for simulation, although I will note that I still can't run sim accuracy above 80% on complicated geometry, which may be more of a Fusion problem... I have also played a handful of games from Xbox gamepass and I haven't had any problems. My only complaint so far is the system trys to use the hyperX mouse hardware as the default for camera and microphone for apps like Microsoft Teams.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome.
on January 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
Out of all of my gaming pc's, this is by far my favorite. Pretty light for a gaming laptop packing this much power.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great value at discounted price
on July 2, 2025
Posted by: Ebey1906
Verified Purchase:Yes
Great laptop that I got at a discounted price. The camera works with Windows for facial recognition when logging in.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great specs, but disappointing at times.
on December 27, 2025
Posted by: ishraque1998
from Oxford, MS
Verified Purchase:Yes
Pros: Good value for money specification-wise, premium design, great cooling system.
Cons: Slow when switching between internal and dedicated GPUs. Also freezes and randomly shuts down sometimes when under heavy load from gaming.
Overall, it's ok but I was expecting seamless operation for the price. I guess it was too much to ask.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A Satisfying Upgrade
on June 23, 2025
Posted by: Raider1
Verified Purchase:Yes
Good price, Good Graphics, Good computing power.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP OMEN MAX review
on July 31, 2025
Posted by: Sandeep John Philip
from Tulsa
Verified Purchase:Yes
Great laptop, good performance on high intensity games like marvel rivals.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Omen Max Rules!
on November 21, 2025
Posted by: twa747
from Lake Forest, Ca.
Verified Purchase:Yes
This is my 2nd purchase of a Omen Gaming computer. The original one was a few years ago and it was awesome, superfast and responsive. Now I've purchased another Omen Gaming computer and am pleased with the additional features, more ram, all solid-state memory and more of it, increased screen height, runs cooler and with self-cleaning fans. And it has Intel's Ultra 9 processer! I am very pleased with my newest purchase, now even more awesome!
I would recommend this to a friend!
Written by a customer while visiting hp.com
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