Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Average customer rating
4 out of 5
4
(75 Reviews)
Open Ratings Snapshot
Rating breakdown 75 reviews
5 Stars
44
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
9
62%of customers recommend this product. 
(
21 out of 34
)
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Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Customer Rating
5 out of 5
5
Awesome.
on January 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
Out of all of my gaming pc's, this is by far my favorite. Pretty light for a gaming laptop packing this much power.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Value and Performance
on January 27, 2026
Posted by: JasonTT
from Mineola, NY
Verified Purchase:Yes
It is a very excellent laptop and worth the money. Surprisingly, it is very good with cooling, especially since laptops are not known for that. No need for any overclocking as it has very good performance and details.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP OMEN MAX 16 Review
on January 25, 2026
Posted by: Anonymous
from Nigeria
Verified Purchase:Yes
The HP Omen Max is a sleek, fast, and reliable gaming laptop with excellent build quality. That said, there are a few drawbacks to consider. The laptop tends to run hot, even at idle, and temperatures can reach up to 100°C during gaming. Additionally, it ships with a significant amount of bloatware, and the Omen Gaming Hub is cluttered with features most users don’t find useful. This excess content also slows the app down, making it occasionally unresponsive. There is also some concern about the long-term reliability of the liquid metal thermal solution, particularly the risk of leakage. Although my unit is only one month old, I am still considering repasting with PTM 7950.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not What I was hopping for
on January 25, 2026
Posted by: Anonymous
Verified Purchase:Yes
Be aware that if you want to up grade the primary SSD1 by yourself you have to remove the entire heat sink that covers the cpu and gpu then clean and put new approved heat sink compound back on after you just wanted to change the ssd1, ssd2 is un unobstructed and is a peace of cake to work with
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Nice but low quality
on January 13, 2026
Posted by: Toby12
Verified Purchase:Yes
The monitor died after about 10 days. During those first 9 days it worked great!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Lag a lot
on January 9, 2026
Posted by: Sk1234
Verified Purchase:Yes
It lags a lot on battery power
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great Laptop…Provided It’s Kept Plugged
on January 7, 2026
Posted by: DJ A-Dub
from Bakersfield, CA
Verified Purchase:Yes
I’m a DJ, and like most gamer/workstation laptops , they are not made with the DJ (videos) in mind.
Very difficult to get the video from the USB-C’s to get picked up by the Nvidia GPU if not properly setup before running the software. Forget about using it unplugged or on a dock, the unit practically becomes useless. Everything freezes and or lags, BIG TIME!
Hardware issues I have include the up/down arrow keys being half the size of the other keys and the lack of illumination to the mouse pad. My setups are typically under low to no light areas, and for having so much other illumination on the unit, it is very difficult to see anything or go off of touch to do anything on the pad.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
bad gaming laptop
on December 31, 2025
Posted by: nohphphp
from Seattle, WA
Verified Purchase:Yes
bad bad bad
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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