Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Average customer rating
4 out of 5
4
(24 Reviews)
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
14
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
2
67%of customers recommend this product. 
(
6 out of 9
)
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Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" 2K Intel Core Ultra 7 16 GB memory;1 TB SSD Windows - Shadow black, black chrome logo
Customer Rating
1 out of 5
1
bad gaming laptop
on December 31, 2025
Posted by: nohphphp
from Seattle, WA
Verified Purchase:Yes
bad bad bad
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great Laptop…Provided It’s Kept Plugged
on January 7, 2026
Posted by: DJ A-Dub
from Bakersfield, CA
Verified Purchase:Yes
I’m a DJ, and like most gamer/workstation laptops , they are not made with the DJ (videos) in mind.
Very difficult to get the video from the USB-C’s to get picked up by the Nvidia GPU if not properly setup before running the software. Forget about using it unplugged or on a dock, the unit practically becomes useless. Everything freezes and or lags, BIG TIME!
Hardware issues I have include the up/down arrow keys being half the size of the other keys and the lack of illumination to the mouse pad. My setups are typically under low to no light areas, and for having so much other illumination on the unit, it is very difficult to see anything or go off of touch to do anything on the pad.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Value and Performance
on January 27, 2026
Posted by: JasonTT
from Mineola, NY
Verified Purchase:Yes
It is a very excellent laptop and worth the money. Surprisingly, it is very good with cooling, especially since laptops are not known for that. No need for any overclocking as it has very good performance and details.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (13) ratings-only reviews
Overall Customer Rating
3.8 out of 5
3.8
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