Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - White
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
22
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - White
Customer Rating
5
Easy to use.
on June 29, 2022
Posted by: Shelley
from Willowbrook Il
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about six months ago. I love this phone. So easy and fun to use. Takes great pictures too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not terribly happy
on June 29, 2022
Posted by: CallMeMaybe
Expertise:Intermediate
[This review was collected as part of a promotion.] Have only had this phone for a few months, and the volume button sticks. Phone also overheated and started giving me warning messages in Korean...?
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S21 FE 5G. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your device may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help with the problems you are experiencing with your device. I have also provided some links that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 2, 2022
Posted by: ceecii
from Westland MI
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone a few days ago and so far it's been an amazing upgrade from my LG Stylo 5+. My only complaint would be that this phone heats up a lot and the battery doesn't last too long. But you just have to use the battery saver to fix that problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and takes great photos
on October 11, 2022
Posted by: Roofie
from Herscher illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I had to get a new phone due to having a outdated phone i enjoy my new s21
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on October 22, 2022
Posted by: CMFM4211
from Kodak, TN 37764
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it a few weeks ago and love it!!super user friendly! IPhone WHO?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Packed and Loaded
on November 28, 2022
Posted by: Jmccomb87
from Merced, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone. Amazing camera functions. Easily to multi-task. Gaming is amazing as well as doing your everyday crusing social media.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4 life
on December 4, 2022
Posted by: Eddy22597
from Katy TX
Expertise:Expert
[This review was collected as part of a promotion.] 1 and half years later not s single issue shoot your probably more likely to change wives before you ever change phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S21+5g
on December 14, 2022
Posted by: CUKOOBAJUBE
from Sawyer, Oklahoma
Expertise:Expert
[This review was collected as part of a promotion.] S21+ Great phone. The best Galaxy I have ever owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US