Customer reviews from hauslane.com
Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Silver
Average customer rating
4.8
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
914
4 Stars
209
3 Stars
28
2 Stars
0
1 Star
0
99%of customers recommend this product.
(
976 out of
987)
Customer Reviews for Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Silver
Customer Rating
4
Solid Product, Make Sure it Works for You
on September 24, 2017
Posted by: Anonymous
Overall good vent fan, solid construction and heavy duty dual fan motors and blades. The hood does indeed move alot of air, and is relatively quiet considering the significantly increased air movement over a standard unit. Unit was extremely well packaged. Here are the considerations when choosing to purchase:1. If you need to use the rear exhaust option, beware that the adapter piece requires a couple of inches to make the transition from a longer narrower rectangle to the standard rectangular size. In my installation i was not able to use the adapter and instead needed to change out the wall vent to a damper unit, and just direct couple the hood to the wall fitting.2. The stainless steel is 400 series which is a lower grade that 300 series. This only becomes important if you are trying to match the hood to a high end stove that is made from 300 series non-magnetic stainless steel. 400 series tends to have a bluish tint while 300 is more of a yellowish tint.3. The Tats is longer that the average home unit, about 4-5 inches. For me that was an advantage as it covers the stove better.4. The unit I received was produced in July 2017 but had halogen lights. I swapped them for LED but i do get some flicker on the low setting, but fine on the high setting. The unit seemed to be advertised as containing LED lights.5. There is a big sticky label on the side of the vent which takes significant effort to remove. I cant imagine why they chose to stick it there with hyper-aggressive adhesive but they did. Time for the Goof-Off.For the money I consider this unit a good value, it does seem well made and solid, and I am happy with it.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
4
Nice unit
on May 25, 2018
Posted by: Doug
This is a really nice hood. It looks great and has good functionality, including 6 fan speeds, LED lights, clock and delay timer (so you can set the fan to turn off automatically). It is relatively quiet on the lower speed settings; the top 3 settings are louder, but also move a lot of air.This replaced a 42 year old GE hood that finally stopped working recently. I am glad I decided to go with this unit. As recommended, I plugged it in and checked that all the controls were working before installing. Installation took several hours. The instruction manual is pretty minimalistic, but if you know what you are doing you can install it yourself. I had to pick up a few items for the installation (a section of 3-? x 10 aluminum duct to connect the vertical outlet to my existing ductwork, aluminum duct tape, some hex head 2??#12 screws and a 6??driver extension for my drill). The rectangular vertical duct adapter supplied with the unit is too short in my opinion (the duct only extends about 1??above the top of the hood ??so it does not stick out above the bottom of the upper cabinet when installed; the mounting screws are also about ???too short). I cut the power cord, removed the strain relief, and opened up the auxilliary electrical connection hole on the back of the unit to enable a direct connection to the existing wiring in my wall.I used a car jack with several blocks of wood to raise the hood into place with a ~4??duct extension pre-attached (see photo). It was tricky to get the new duct extension to slide over the end of the existing duct. I trimmed the edges of the aluminum ??lapper??on the rectangular duct adapter so they wouldn?? catch on the old duct ends after installation. I needed help from my wife to get the wood blocks and jack in place once I hoisted the unit into position. I?? afraid some bad words were said after I struggled several times to reach up under the hood with an electric screwdriver to drive the retaining screws in place. I ended up nixing the back two screws in favor of putting one through the back of the unit into a wall stud, which was much easier and totally solid. Once installed, it worked like a dream. A dimmer on the control panel would have been nice, as would dual brightness levels on the lights. The little ding they unit makes every time you touch a button on the control panel gets old pretty quickly. Also, the control panel surface is plastic, not glass (which would have been better).
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
4
Top Quality Construction & Materials, but Installation Challenges
on March 1, 2020
Posted by: J, Keith L.
I would recommend buying this product.I've only had it installed for a few weeks, but it's performance and lighting are great so far.Pros -1. Top quality construction and stainless steel.2. Easy to remove and install filter panels.3. Lights under hood are very bright and light up the cooking surface very well.4. Noise level at high fan setting isn't real loud.Cons -1. The installation was somewhat of a challenge. The four screws that hold the hood in place had to be installed prior to putting the hood in place. This required some detailed measuring so the screws were in just the right location when installing the hood. After accomplishing that task which required moving the screws several times, it is almost impossible to tighten the screws. There isn't a straight shot to the screw heads. Very frustrating. Additionally, I had to move the electrical wire exit point where it came out the top of the hood. The wire exited the top right where the hood should be able to mount flush with the cabinet. I had to drill a hole near the center of the hood near the exhaust vent pipe for the electrical supply wire to exit. This allowed for flush mounting the hood.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Good Buy Good Quality Excellent Customer Service
on September 5, 2019
Posted by: KLF
Does the job, Touch pad controls, sounds as expected and reasonable for the CFM, sucks good, easy to clean and Customer Service is excellent. Weights about 40 lbs. Comes with all output adapters (3.25" x 10" and 6" Round) and blanks. Has booth rear and top discharge. Bought this to replace my existing one. Can plug into outlet or hard wire. 6 Speeds.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
An excellent purchase
on August 6, 2018
Posted by: STL L.
I spent considerable time looking at Range Hoods and reviews before purchasing this model. I wanted something very quiet and vibration free, and reasonably priced. This was the one. The day it was delivered our handyman was over here working on other things. We installed it in about 2 hours. 15 minutes to get the Hood in place, the rest of the time cutting a hole in the cabinet above and a hole through the wall to exhaust the system. We turned it on high. No vibration, and very low noise from the fans. We are happy campers and glad we chose this model.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Good product with really nice price
on October 19, 2017
Posted by: Hao L.
Base on the price, the product is actually very good. It's very powerful. The noise level is ok. And I like the design. However, it's only one month after I installed the range hood and one of the bulb is already broken. I tried to contact the seller and see if I can get a replacement of the bulb and no one answered the phone. I've called several times so far, tried the extension to two locations (San Francisco and Los Angeles). But still I'm getting no response. The customer service was really bad.Updates:Calvin from customer service contacted me in email promptly afterwards and explained about their phone system change. He send me a replacement part which works great.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
What a beautiful hood
on June 29, 2020
Posted by: Jan B.
This hood looks like a professional installed it. I am very pleased with the amount of air that it moves. Plenty of light. I would buy this again!
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Digital clock it's not working
on March 11, 2019
Posted by: ling c.
After all I have to say great costumer service and awesome products I love it you will love too
I would recommend this to a friend!
Written by a customer while visiting hauslane.com