Customer Reviews for Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Silver
Customer Rating
5
Strong suction, quite and great customer service!
on July 21, 2019
Posted by: Finadenne
I purchased this because it's compact and low profile. I've shopped around before making this purchase and all I found were taller and wasn't happy with the design. The fan is strong even at the lowest setting but it does get louder as you set it higher. This is a replacement from the first set I received. The first one had a problem with the front button and was going to let it go but when my contractor installed it that's when I saw a big problem. It sloped to one side and it was really noticeable. I contacted the manufacturer and told them the problem and within 3-4 days they sent me a replacement. Now that's what I call customer service.Update review, 9/3/19. Its been a little over a month since I had the range hood installed. I often times work at night and my wife works during the day so, we haven't been cooking on the daily basis or that often. But today I could not get range hood to turn on at all. I've tried multiple times even tried to warm up my hands and fingers but the main button simply would not come on. The electronic clock is working though. I'm having second thought about this product.
We changed our rangehood because the previous one was not efficient. This is perfect for for people who cook with oil everyday and do very heavy asian/indian style cooking. This keeps the smell out. The looks is good with touch control.Cons: This is very heavy and not easy to install. You must get this installed with professional.
Easy to install...the rear exit work for my installation. Can finally cook without fumes spreading throughout the house. Looks great and works as expected. I would highly recommend.
It works as I expected - Strong power, a little noisy. We only have 2 guys to install it and it was very hard. I knew it was heavy and big. But I did not realize it took 2 men about 4 hours. Its power cord is at a different position from my previous one so I made a hole with a line at the outer side on the bottom of the cabinet. When we tried to hook it on the screws, it was hard and we try-put it down-adjust-try again for 4 times. Highly recommend working with 2 jacks but not carrying by people - people is not stable.
Bought this range hood for my house to replace one that was over 10 years old. It was extremely easy to install and worked great until about 6 months in when it suddenly stopped working. We even called a handyman to try to fix it but they couldn't find the problem. A few days later, we called Hauslane and they told us to reset our circuit breakers. We turned them off for about 15 min and then after turning them back on the range hood was fixed! The solution turned out to be so simple the whole time! It still works great and its digital features make it very easy to control how strong the fan is and turning on and off the light.