Customer reviews from hp.com
HP - 962 Standard Capacity Ink Cartridge - Yellow
Average customer rating
4.4
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
248
4 Stars
36
3 Stars
17
2 Stars
7
1 Star
27
88%of customers recommend this product.
(
80 out of
91)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Yellow
Posted by: Ty Counts
Verified Purchase:Yes
It works great.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Babygirleagles
from Lancaster, PA
Verified Purchase:Yes
Great value. Item arrived on time. Easy to order on the website.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Vee Hawk
from Chicago
Verified Purchase:Yes
good ink, fit perfect, easy to purchase
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Luna Spider
Verified Purchase:Yes
Stop bothering me. I have not installed it. I am sure it will be fine. What choice do I have?
Thanks
Thanks
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: PAulDiCo
from NJ
Verified Purchase:Yes
Printer error message incompatible cartridge
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, November 14, 2022
Hi there Paul,
Receiving an error message is irritating. We understand this message impacted your results. For that, we would like to apologize. If you would like, technical support at HP can help you. Contact www.support.hp.com/us-en/contact-hp/ for more information. If you prefer to troubleshoot yourself, try restarting the printer. Ensure that all recent updates haven't impacted the printer's ability to read the cartridge.
Amanda
HP Care
www.hp.com/support/
Receiving an error message is irritating. We understand this message impacted your results. For that, we would like to apologize. If you would like, technical support at HP can help you. Contact www.support.hp.com/us-en/contact-hp/ for more information. If you prefer to troubleshoot yourself, try restarting the printer. Ensure that all recent updates haven't impacted the printer's ability to read the cartridge.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Ir8sktr
from CA
Verified Purchase:Yes
3 weeks later and no ink. Multiple inquiries to HP have gone unanswered. Zero communication. No ink. Unacceptable.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Eric B.
from Maryland
Verified Purchase:Yes
Just what I needed!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from California
Verified Purchase:Yes
they did not fit my printer even with the numbers being the same
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting hp.com