Customer reviews from hp.com
HP - 962 Standard Capacity Ink Cartridge - Yellow
Average customer rating
4.3
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
42
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
9
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Yellow
Posted by: Nathan the Thorkelsr
Verified Purchase:Yes
I have been using HP printers for over 40 years, starting with laser printers and moving to ink jet printers for the last 25 years. I always felt the pricing of toner was appropriate for the amount of printing generated. However, ink for all the inkjet printers that I have used has been a horribly priced product. Not only that, with cartridges having a dated shelf life, and software encoding that prohibits using compatible ink cartridges, I have decided that it is time to change brands. HP printer are priced appropriately, in my opinion. However their price for ink is outrageous. I don't mind paying a reasonable amount for supplies, but HP is pricing itself out of the market. HP doesn't allow refilling of cartridges, and will not supply a more cost effective refill for its own cartridges. Another irritating "feature" is the fact that without serviceable cartridges, the printer, scanner, copier - all of it is just dead weight on my desktop. Too much to tolerate any further.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Patti M
Verified Purchase:Yes
Only use HP originals.
Written by a customer while visiting hp.com
Posted by: Darkness666
from East Liverpool
Verified Purchase:Yes
I Love it HP Ink is great it won't dry out like other inks do I will order HP Ink again Thank You!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Schwab1e
from Hollywood fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy with this new scanner printer Fast and quick
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Pbeachley
from Md
Verified Purchase:Yes
Good price, fast delivery, very convenient considering product is original.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Commander Kolbe
from Hardyston NJ
Verified Purchase:Yes
My HP printer and he’s cartridges works flawlessly I’m amazed at the quality printing and just the dynamics of HP Smart app
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Luna Spider
Verified Purchase:Yes
Stop bothering me. I have not installed it. I am sure it will be fine. What choice do I have?
Thanks
Thanks
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: PAulDiCo
from NJ
Verified Purchase:Yes
Printer error message incompatible cartridge
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, November 14, 2022
Hi there Paul,
Receiving an error message is irritating. We understand this message impacted your results. For that, we would like to apologize. If you would like, technical support at HP can help you. Contact www.support.hp.com/us-en/contact-hp/ for more information. If you prefer to troubleshoot yourself, try restarting the printer. Ensure that all recent updates haven't impacted the printer's ability to read the cartridge.
Amanda
HP Care
www.hp.com/support/
Receiving an error message is irritating. We understand this message impacted your results. For that, we would like to apologize. If you would like, technical support at HP can help you. Contact www.support.hp.com/us-en/contact-hp/ for more information. If you prefer to troubleshoot yourself, try restarting the printer. Ensure that all recent updates haven't impacted the printer's ability to read the cartridge.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com