Set up went smoothly and was easy. Note that I was replacing the former 8030e printer that was very similar so I was familiar with the process. I used my iPad for the installation with no problems. Time will tell if this printer proves to be as durable and robust as its predecessor.
I had everything up and running. I had added the printer to the app. I did all the set up steps in the app. It was printing. Then I tried to print a few days later and it didn’t work. It said set up with the HP app and account was incomplete. Somehow, this meant I couldn’t print. I bought a printer, not an online subscription to print, so that shouldn’t happen. I read all the FAQs, watched videos on the app, and there was no way to finish set up (whatever it was that was left to do). Keep in mind, this is not setting up or calibrating the printer, it was linking it to the online account that had made it stop printing. It trapped me in an endless loop, so I couldn’t finish set up. Eventually, I had to remove the printer from my HP account (which wasn’t easy), factory reset the printer, and this time it let me finish set up. Ridiculous.
Some features are good; some are not up to HP's standards
on July 27, 2024
Posted by: Scotttj
Verified Purchase:Yes
PROs 1) I like the smaller size. 2) The printed product is very good. 3) Clearing a paper jam was easy. CONs 1) The quality of the printer is much diminished from my previous HP printer. 2) I had difficulty printing one-sided to two-sided collated documents. (The same content was printed on the front and the back of the sheet. I will need to call Technical Support. I wasted a lot of printed pages and paper, plus an excessive amount of time was used resulting in frustration.) 3) The tiny display screen is difficult for aging eyes to read. 4) I am disappointed that the glass bed does not accommodate legal-size originals.
This printer is right for my operations. I t installed so easily and works perfectly. I have one complaint though. It uses a lot of black ink. More so than other printers I have owned. Don't do a lot of color printing so can't voice an opinion about the color side . but otherwise, It is a very good printer.