The Hp person I talked to said this printer would fit my needs. My initial cartridges ran out in 3 weeks. I had a page wide pro before and it would print on anything and I really liked the ways the trays were set up with the bypass tray for all photo papers and card stock, etc. This printer does not print the reds as well and I find the paper tray to be very awkward as I use a lot of different paper types and if you don’t have the right one selected, you get distorted prints. The reds are not the best. I wouldn’t buy it again, but since I have it, I’ll use it and either learn to like it or buy a different printer.
It is an excellent printer once you get it set up -- which took me about a week of trial and error. Instrctions did not come close to making it easier.
I have bought several refurbished items and have always been happy with them. But this printer looked like it ha never been used and it works like a brand new one. The packaging was EXCELLENT. It really looked like it came straight from the factory. The attention shown to the packaging of the shipment showed a lot about this seller. I would definitely buy from them again. The best part is that the printer works so very well and runs much more smoothly than the new one I had to replaces very short time after purchase of it. I would like to thank the seller for such an excellent and refreshing experience with them.
I was expecting a hassle and assumed I’d be calling my HP Smart Friend tech to help. Nope! I literally plugged it in and whalla all prompts from my phone went perfectly fine. However downloading the printer app on my laptop took some doing. Everything seemed fine until the last step installing the Smart Friend App., which I already had but there wasn’t a directive. You were forced to install or Go Back. So I went ahead and clicked install. I guess it upgraded my existing app or over-rode whatever. I got it to print is all I cared about.