This printer can not compare to my old 8600, already had problems with driver and it seems as if the quality of this new printer does not live up to the quality of the 8600
I have been ordering printers and computers from HP since 2016 and have always had great success, but this is the absolute worst printer ever. It takes FOREVER to print, there are always issues each time I print (resetting, ink not printing correctly, etc). Most of the time I have to restart it and have reinstalled it several times and maintain all the updates, etc.
The plug electrical line disconnects from vibration. The printer is a lemon. Don't buy it
Written by a customer while visiting hp.com
Customer Rating
2
No printer ink control. HP Smart is a joke. Dumbed down AIO
on July 1, 2025
Posted by: OMG!
from Ohio
Cannot control print lightness, darkness or do printhead maintenance of any kind. That feature has been completely removed from all menus and in printer properties! Printing really wets the paper with ink and prints, especially colored prints are over inked. Intant ink calculates a whole page for just an extra line of text. Printer tray is flimsy. You have to open the printer to get the PIN for any kinf of information through HP Smart. the printer egisters a cartige change every time you open it for the PIN. HP Smart is anything but Smart. It's dumb and insulting to someone who wants the option of having even minimal control over print quality and maintenance. Calling it an All in One is a strech. Buyer beware. Website acount, my devices doesnt work properly. Even if I were interested in a better printer, I'm not anymore.
Printer Driver is Buggy, Forces to use Slow Cloud Printing
on March 5, 2025
Posted by: Stan P
from Boca Raton, FL
Verified Purchase:Yes
Forces to send print job to cloud just to return back yo your printer - a lengthy process depending on the speed of your internet connection, when it could be done instantly if printing locally. Printer driver isn’t automatically uploaded to to your PC. You have to downloaded from website and with every use trying you are dodging the pop-up the the cloud print app is creating. HP driver sucks. I have an error since day one. Simply printing if bot an option. First you must power cycle, reset and burp the printer before it produces a printed page