While the printer seems to be doing it's job with no complaints from me, I do have an issue with the setup process and the touch screen. First, there is no printed instruction book to tell you how to pair the printer to your existing computer. I had to download the HP app to find out the printers ip address and password. That was an experience all by itself!! Next, the touch screen is so small, I have to use a pen that has a touch screen tip on one end in order to hit the correct letters/ numbers when entering info. Ridiculous!! The keypad is built for a child's fingers!! I don't claim to be"tech savvy" but this is way too inconvenient for the basic consumer.
I am getting low ink signals, but no indication of when replacement ink will arrive. When I check the website, I just get ads for purchasing a plan I already have.
I like my old printer better. It only used 2 ink cartridges 1 black & 1 color. It knew when I had envelopes in the tray to print or when I had paper in the tray to print without me having to change settings. I call that SMART. With this new printer I have to manually change printer settings from envelope to paper, or paper back to envelope in order for it not to say paper mismatch. I would not recommend this printer to anyone.
This is the best HP printer I've had to date. Easy set up. Runs via our wireless WI-FI effectively. Is quiet. Only draw back it only one feeder tray. I use letter size & 4x6 card stock. Would like 2 trays one for each.
HP made it simple to replace aged Printer & “ right size “ new printer. Got surprised that it didn’t have capacity ( ink& paper) of old unit, my bad! Should have read specs more diligently!