Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3 out of 5
4.3
(1,860 Reviews)
Open Ratings Snapshot
Rating breakdown 1,860 reviews
5 Stars
1,362
4 Stars
167
3 Stars
82
2 Stars
48
1 Star
201
86%of customers recommend this product. 
(
656 out of 765
)
Best Buy Privacy Policy
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Customer Rating
2 out of 5
2
costly
on February 17, 2023
Posted by: reynaldo23
Verified Purchase:Yes
this is too expensive
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Doesn't Work Well With MAC Computer
on February 22, 2023
Posted by: Alana B.
from Idaho
Verified Purchase:Yes
It is so incredibly difficult to get this printer to communicate with my MAC desktop computer. My computer is up to date on all updates too. I literally have a hard-line connection between the computer and printer, as well as a wifi connection for both of them, and they're sitting directly next to each other on my desk and it takes FOREVER to get documents to print. No exaggerating, like 5 minutes per page. If it was willing to print the documents at all. Forget about getting things to print on quick notice. We have resorted to downloading documents onto a Zip drive then plugging them in to the printer to print that way, and even sometimes that doesn't work now. Now we have to jump on the printer's wifi and print through that to get things to print, then I have to switch wifi for my computer to find the next thing to print, open the document up, switch wifi back to the printer's wifi and print... the cycle continues. Lame-oooooo!!
No, I would not recommend this to a friend.
Value
2 out of 5
2
Quality
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Give me credit to return laser toner cartridges
on February 22, 2023
Posted by: Bobness
from Greensboro, NC
Verified Purchase:Yes
Good color, price too high, very disappointed that I can’t get information how or where to return laser cartridges or credit to return them. I have 24 empty cartridges and I am about to throw them in the trash.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Expensive, but original HP
on February 27, 2023
Posted by: HP$$
from East of Eden
Verified Purchase:Yes
Wicked expensive, but HP OEM I've found to be worth the money.
I would recommend this to a friend!
Value
3 out of 5
3
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Expensive, but genuine HP
on February 27, 2023
Posted by: HP$$
from East of Eden
Verified Purchase:Yes
Overpriced HP product, but It'll work as it should.
I would recommend this to a friend!
Value
3 out of 5
3
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Barely readable
on February 28, 2023
Posted by: JDonovan
Verified Purchase:Yes
Light print out with new ink cartridges
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Light color when printing
on February 28, 2023
Posted by: JDonovan
Verified Purchase:Yes
Light barely noticeable ink
Value
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Think twice before buying….
on March 1, 2023
Posted by: Ruth117
Verified Purchase:Yes
The printer doesn’t accept the toner as an original one. I wanted to return it, but I need to print a label… with a printer that doesn’t work without a toner…
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Response from hp.comBy Amanda HP CareMarch 9, 2023
Hi Ruth,

I'm very sorry the printer isn't accepting the toner as original. Check that the toner is HP at www.hp.com/anticounterfeit/. If you have additional questions, you can also reach out to us. Turning off the printer is another remediation step. When you turn the printer back on, all lights should be on. Try inserting the cartridge into the printer again.

Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
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