Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,875 Reviews)
Rating breakdown 1,875 reviews
5 Stars
1,371
4 Stars
169
3 Stars
83
2 Stars
48
1 Star
204
86%of customers recommend this product.
(
659 out of
768)
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Posted by: RickD33
from California
Verified Purchase:Yes
Great produce, exact fit, arrived on time. As advertised
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
HP ink is good and im happy with my purchase.
on February 1, 2022
Posted by: Les from Atlanta
Verified Purchase:Yes
Great ink cartridge. We are happy with our choice of this cartridge
Written by a customer while visiting hp.com
Posted by: Jeff in Florida
Verified Purchase:Yes
Love the HP Laser printer and the replacement cartridges always work.
Written by a customer while visiting hp.com
Customer Rating
4
HP 202X 3-pack High Yield Cyan/Magenta/Yellow
on February 8, 2022
Posted by: Jeffr0
from Chandler AZ
Verified Purchase:Yes
HP products work best in HP printers I have tried several replacements and they don't perform as well. You get what you pay for.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rceder
from South Beloit, IL
Verified Purchase:Yes
HP is criminal by forcing us to buy this by blocking my existing cartridges which worked perfectly
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Posted by: Rceder
from South Beloit, IL
Verified Purchase:Yes
Forced to buy the HP product because they updated existing software to block my functional cartridges.
No, I would not recommend this to a friend.
Performance
5
Response from hp.comBy Amanda, HP Care, February 15, 2022
Hi,
I relate to your sentiments about being required to buy a new product. I think there has been a misunderstanding here, as you don't need a new cartridge. I will provide a solution.
Periodically, the firmware software automatically updates. Occasionally, these updates cause error messages. To counter this, revert to the previous software version. The cartridge should continue to work.
If you have further questions, go to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
I relate to your sentiments about being required to buy a new product. I think there has been a misunderstanding here, as you don't need a new cartridge. I will provide a solution.
Periodically, the firmware software automatically updates. Occasionally, these updates cause error messages. To counter this, revert to the previous software version. The cartridge should continue to work.
If you have further questions, go to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Fed up with HP forevah
Verified Purchase:Yes
The expensive price is an insult. I intend to choose another brand of printer altogether once this round of ink dries up.
Written by a customer while visiting hp.com
Posted by: J666
Verified Purchase:Yes
It's a shame that HP changed the firmware of my printer so I can no longer use third party toner. HP toner is more expensive, and the difference in price adds up over time.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com