Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,875 Reviews)
Rating breakdown 1,875 reviews
5 Stars
1,371
4 Stars
169
3 Stars
83
2 Stars
48
1 Star
204
86%of customers recommend this product.
(
659 out of
768)
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Posted by: Anonymous
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from hp.comBy Mary Chris, HP Care, July 6, 2021
Hi Carolyn,
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, July 7, 2021
Hello Carolyn,
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
Features
3
Performance
5
Response from hp.comBy Mary Chris, HP Care, July 6, 2021
Hi Carolyn,
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Asbedt
from Sylmar CA
Verified Purchase:Yes
Your Products are the best always. Works well all the time, and reliable.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Thumbs Down
from Dallas, TX
Verified Purchase:Yes
I am not satisfied with this Desktop PC, AT ALL. I found the expense of installing programs, transferring data, and connecting to other devises extremely difficult. And I am still having problems connecting to my HP wireless Printer to scan. All my other HP produts have worked very well in the past. I have to give this one a thumbs down.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Drh3
Verified Purchase:Yes
I bought this a few months ago and it uses a lot of ink, but I am very happy with output quality. I do wish it were possible to scan both sides of a document using this printer and the HP smart app.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: REKK
from Waco, Texas
Verified Purchase:Yes
I don't know how I lived without the printer. It is so easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: 3point1415926535897932384
from Honolulu, Hawaii
Verified Purchase:Yes
Working fine, no problems. These cartridges are very easy to install, appreciate that.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com