Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,362
4 Stars
167
3 Stars
82
2 Stars
48
1 Star
201
86%of customers recommend this product.
(
656 out of
765)
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Posted by: justbettermedicine
from Lincoln Nebraska
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer last year for my business. It’s a game-changer!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: smartandsweet
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] toner is easy to insert, the colors are vibrant, and the best part, the old cartridges are recyclable in the new shipping box!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Phil123
Verified Purchase:Yes
The value is very poor on the cost vs performance. Epson is much better
Written by a customer while visiting hp.com
Posted by: john3605
from PDX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always dependable products, never any performance issues
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from hp.comBy Mary Chris, HP Care, July 6, 2021
Hi Carolyn,
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, July 7, 2021
Hello Carolyn,
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
Features
3
Performance
5
Response from hp.comBy Mary Chris, HP Care, July 6, 2021
Hi Carolyn,
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.
If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Asbedt
from Sylmar CA
Verified Purchase:Yes
Your Products are the best always. Works well all the time, and reliable.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com