Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,875 Reviews)
Rating breakdown 1,875 reviews
5 Stars
1,371
4 Stars
169
3 Stars
83
2 Stars
48
1 Star
204
86%of customers recommend this product.
(
659 out of
768)
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Posted by: Older than dirt
from Poughkeepsie, NY
Verified Purchase:Yes
This is the first time that I purchased a HP 202X High Yield Black Original LaserJet Toner Cartridge. All the others have been the 202A model. I am looking forward to its extended printing capability.
I would recommend this to a friend!
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: ChrisMS
Verified Purchase:Yes
This toner seems to work well enough; however, I find it too expensive and they don't last very long
Written by a customer while visiting hp.com
Posted by: An Unhappy Customer
from California
Verified Purchase:Yes
The cartridge is fine. I cannot find a way to turn off the HORRIBLE status box in the lower right of screen. It prevents me from using my computer and there is no way to get rid of it. I don't need an advertisement for ink clogging up my computer screen.
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from hp.comBy Mary, HP Care, January 31, 2019
Hello,
I am sorry that you've been having status box problems. Fortunately, there does seem to be a way to turn those off!
According to the online document: support.hp.com/document/c01841764
"Printer Automatic Configuration can be disabled in HP UPD version v4.7 or later with a print policy with HP UPD or Active Directory Group Policy."
Sometimes the existence of the notifications is controlled by the person who runs the network. If you are able to control them from your computer, you open the HP UPD (HP Universal Printing PCL) properties and disable the Printer Status Notification from the Device Services tab.
Hope this helps!
Mary
HP Care
hp.com/support
I am sorry that you've been having status box problems. Fortunately, there does seem to be a way to turn those off!
According to the online document: support.hp.com/document/c01841764
"Printer Automatic Configuration can be disabled in HP UPD version v4.7 or later with a print policy with HP UPD or Active Directory Group Policy."
Sometimes the existence of the notifications is controlled by the person who runs the network. If you are able to control them from your computer, you open the HP UPD (HP Universal Printing PCL) properties and disable the Printer Status Notification from the Device Services tab.
Hope this helps!
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Terrible yield!
on May 28, 2019
Posted by: Charlierama
from Logan, UT
I bought this a couple of months ago with the yield claim being 3200 pages. Since page 2000, it has been telling me that it was low and needed to be replaced. The HP toner cartridges are high dollar and I expected more. Very disappointed!!!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, June 4, 2019
Hi,
I'm sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
A high-density print (like a photo or graph) will use the toner more quickly than a low-density print (a text-only document). Using the draft and black only settings on your printer can help page yield.
When you feel that the poor page yield was caused by a defective cartridge, you always have the option to contact us about it: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
A high-density print (like a photo or graph) will use the toner more quickly than a low-density print (a text-only document). Using the draft and black only settings on your printer can help page yield.
When you feel that the poor page yield was caused by a defective cartridge, you always have the option to contact us about it: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Virgil 98
from Washington, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased and installed the black toner cartridge, and now I have a vertical row of black spots on my printed documents.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, September 19, 2019
Hi Virgil,
I am very sorry to hear about the spots printing. You should have no problem returning that for a cartridge that won't do that.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am very sorry to hear about the spots printing. You should have no problem returning that for a cartridge that won't do that.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Leslie R
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased numerous times...Great quality...Will continue to purchase for all of our printers...
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Now 0
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly folks - I purchased this toner cartridge because the original one is getting low. So I haven’t had to replaced the it yet. So you’re going to have to wait for my evaluation until sometime in the future,
Written by a customer while visiting hp.com
Posted by: Billybobtwentyfour24
from At home
Verified Purchase:Yes
It works like an ink cartridge should. It print the color it said it would on the box. It met my expectations
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com