The product came within the timeline presented at purchase, worked as expected and comes with everything needed to recycle the cartridges when finished!
The toner cartridges are fine; the printer has died and HP states that it has no drivers for it! As a result, this three year old printer will probably need to be scrapped and I will buy a different printer; anything but HP!
I used the Windows HP Smart app to get a refill. Unfortunately it is the wrong one and will not work in my printer.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, November 25, 2020
Hi Jon,
I am sorry that the cartridge is not working in your printer. That has to be distressing.
Please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges