Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,362
4 Stars
167
3 Stars
82
2 Stars
48
1 Star
201
86%of customers recommend this product.
(
656 out of
765)
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Posted by: Tech Support
Verified Purchase:Yes
Invasion of privacy
Written by a customer while visiting hp.com
Posted by: SanJuan
Verified Purchase:Yes
Wish the price was half as much
Written by a customer while visiting hp.com
Posted by: Jim with a G
from San Diego, Calif
Verified Purchase:Yes
Only the Cyan cartridge has "Product of Japan" on it. The Cyan and Magenta cartridges have no product manufacturing info on the boxes. Not sure if this is a "standard" HP product. Haven't tried to use it yet. Hope my HP printer doesn't reject the 2 cartridges with no manufacturing info. Cartridges are ridiculously overpriced. The 3 cartridges cost more than the printer price I paid for it new.
Written by a customer while visiting hp.com
Posted by: AlaJorg
Verified Purchase:Yes
Too expensive. I'm small peanuts.one set of ink cost as much or more than the printer. I know HP has to make my ney, but can't you provide a product that is good AND consumer responsive?
Written by a customer while visiting hp.com
Posted by: Older than dirt
from Poughkeepsie, NY
Verified Purchase:Yes
This is the first time that I purchased a HP 202X High Yield Black Original LaserJet Toner Cartridge. All the others have been the 202A model. I am looking forward to its extended printing capability.
I would recommend this to a friend!
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: ChrisMS
Verified Purchase:Yes
This toner seems to work well enough; however, I find it too expensive and they don't last very long
Written by a customer while visiting hp.com
Posted by: An Unhappy Customer
from California
Verified Purchase:Yes
The cartridge is fine. I cannot find a way to turn off the HORRIBLE status box in the lower right of screen. It prevents me from using my computer and there is no way to get rid of it. I don't need an advertisement for ink clogging up my computer screen.
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from hp.comBy Mary, HP Care, January 31, 2019
Hello,
I am sorry that you've been having status box problems. Fortunately, there does seem to be a way to turn those off!
According to the online document: support.hp.com/document/c01841764
"Printer Automatic Configuration can be disabled in HP UPD version v4.7 or later with a print policy with HP UPD or Active Directory Group Policy."
Sometimes the existence of the notifications is controlled by the person who runs the network. If you are able to control them from your computer, you open the HP UPD (HP Universal Printing PCL) properties and disable the Printer Status Notification from the Device Services tab.
Hope this helps!
Mary
HP Care
hp.com/support
I am sorry that you've been having status box problems. Fortunately, there does seem to be a way to turn those off!
According to the online document: support.hp.com/document/c01841764
"Printer Automatic Configuration can be disabled in HP UPD version v4.7 or later with a print policy with HP UPD or Active Directory Group Policy."
Sometimes the existence of the notifications is controlled by the person who runs the network. If you are able to control them from your computer, you open the HP UPD (HP Universal Printing PCL) properties and disable the Printer Status Notification from the Device Services tab.
Hope this helps!
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Terrible yield!
on May 28, 2019
Posted by: Charlierama
from Logan, UT
I bought this a couple of months ago with the yield claim being 3200 pages. Since page 2000, it has been telling me that it was low and needed to be replaced. The HP toner cartridges are high dollar and I expected more. Very disappointed!!!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, June 4, 2019
Hi,
I'm sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
A high-density print (like a photo or graph) will use the toner more quickly than a low-density print (a text-only document). Using the draft and black only settings on your printer can help page yield.
When you feel that the poor page yield was caused by a defective cartridge, you always have the option to contact us about it: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
A high-density print (like a photo or graph) will use the toner more quickly than a low-density print (a text-only document). Using the draft and black only settings on your printer can help page yield.
When you feel that the poor page yield was caused by a defective cartridge, you always have the option to contact us about it: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com