The product is excellent once it is installed in my HP printer. The online purchase form and its related shipping choice options are very easy to use, very customer-friendly. The timeliness of shipping is almost always reliable. On the other hand, the product is hugely expensive and the price no doubt includes an excessive profit margin for HP. In addition, the product does not print as many pages as advertised and must be replaced often, always with "sticker shock."
Only the Cyan cartridge has "Product of Japan" on it. The Cyan and Magenta cartridges have no product manufacturing info on the boxes. Not sure if this is a "standard" HP product. Haven't tried to use it yet. Hope my HP printer doesn't reject the 2 cartridges with no manufacturing info. Cartridges are ridiculously overpriced. The 3 cartridges cost more than the printer price I paid for it new.
The toner shopped promptly and arrived in good fashion. You cannot beat HP toner on quality and color, only price.
While i am no fan of their remaining toner detection as it appears to signal way too soon resulting in reduced cost savings, increased waste, and ultimately loss of value.
HP toner quality is surpurb but priced at a point that gives opportunity to their competitors. HP should do better to bring grester value tovtge consumer.
All this paperwork for a toner? At the end of a year, what % of good customer suggestions are given compared with total sales in each area reviewed? I just wonder if the assessments are worth it to you?
Too expensive. I'm small peanuts.one set of ink cost as much or more than the printer. I know HP has to make my ney, but can't you provide a product that is good AND consumer responsive?