[This review was collected as part of a promotion.] Instead of a neat print of a document, I got a solid black line. I had to geo back to my nearly depleted black toner cartridge.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, December 29, 2020
Hi,
I’m very sorry that you had this problem. I can understand if you are unhappy about that.
You can find step-by-step instructions for completing the return and exchange process at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] I bought knock off ink a few months back and it prints horribly. I needed to make professional prints recently and purchased this black and the HP color ink and feel much better about the quality of what I'm printing.