Customer reviews from hp.com
HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,875 Reviews)
Rating breakdown 1,875 reviews
5 Stars
1,371
4 Stars
169
3 Stars
83
2 Stars
48
1 Star
204
86%of customers recommend this product.
(
659 out of
768)
Customer Reviews for HP - 202X High Yield Toner Cartridge, 3/Pack (CF500XM) - Cyan/Magenta/Yellow
Posted by: Betsy122458
Verified Purchase:Yes
I bought a new cartridge for my HP laserMFP281fw printer. When I installed the cartridge it did not work. There was no ink being discharged. I was printing reports for my school and there was no black ink. I put back the old cartridge that still had a small amount of ink and printed a test page. It worked. I have to print reports for my school and the defective cartridge was a disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, February 27, 2019
Hi,
I am sorry that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: SJAA
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] First Hp cartridge I purchased and it is working much better than the off brand cartridges. A little more expensive but you get what you pay for. Will go to Hp cartridges for all colors
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: NotHPfan
from Chicago
Verified Purchase:Yes
I only bought the HP cartiridges because HP will not allow most of their printers to works with non-HP cartiridges. So I paid $404 for a cartridge set when the $136 set I bought wouldn't run. No warnings in the HP marketing materials for my printer, or in the instructions included with it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Customer Rating
5
Very easy to order toner and install in printer
on January 1, 2020
Posted by: Steven77
from Livermore, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our HP Color LaserJet Pro MFP M281fdw a few years ago and it’s been running on the original toner cartridges until a few weeks ago. When we got the alarm for low toner in the print driver, I was dreading finding the right cartridges, installing them correctly without a big mess...turned out to be a piece of cake...good directions and product. Also directions to leave empty cartridges off at a variety of retail stores for recycling or labels to mail them off to HP was a plus. We had used inkjet printers in the past and got tired of ink clogging up and having to replace cartridges often. This printer prints great every.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KimMidwest
from Pewee Valley KY 40056
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently I bought another brand of ink cartridges. I had problems with those off brand ink cartridges and regretted buying them. Now I only buy HP ink cartridges and am always satisfied. My advice is, don't waste your time with another brand. HP ink cartridges are the best by far!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: sporting
from new mexico
Verified Purchase:Yes
Wrong item sent. HP is ignoring me How do they stay in business?
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent product: reliable and high quality, BUT TOO DARN EXPENSIVE!!!
Written by a customer while visiting hp.com
Posted by: Paperma436
from New England
Verified Purchase:Yes
It was necessary for me to buy these cartridges because HP automatically updated the firmware no my printer rendering my 3rd party cartridges useless (until I swap the chips out which I plan on doing when the HP cartridges run dry). Better yet, the firmware update disabled the wired and wireless networking capability of the printer. While this is a known issue with the update, HP has done nothing to rectify it, let alone provide any troubleshooting assistance. It's taken me about a week to figure out how to get the printer to work again on my own. You can bet that I've disabled the automatic firmware up dates on the printer and that I will never buy another genuine HO product again.
Written by a customer while visiting hp.com