My HP printer reads that it is not Genuine HP product. I have always used Genuine HP products without ever having a problem. This is only my 3rd time replacing toners in this gently used home printer. I had 4 at my work & liked HP, so bought this for home. Black toners are not reading as HP.
I purchased this item because it was HP to go with my HP printer. Now the print won’t accept saying it’s missing the required HP chip. Now printer is stuck in a loop of initializing over and over with the 49 error code.
The toner is great, the convenience of delivery is helpful, the timeliness of the delivery adds to the fact that this is the easiest and best way to get the quality product wanted.
I own a HP Color Laser Jet Pro MFP M281FDW I thought if I bought the HP original replacement toner cartridge for my unit it would be a plug and play purchase, NOPE!! not only does my printer not recognize the new cartridge. I updated the firmware and software, tried unplugging for 30 min to clear the memory and cleaned the contacts still does not recognize new cartridge.