Customer reviews from hp.com
HP - 962 Standard Capacity Ink Cartridge - Yellow
Average customer rating
4.4
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
248
4 Stars
36
3 Stars
17
2 Stars
7
1 Star
27
88%of customers recommend this product.
(
80 out of
91)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Yellow
Posted by: Big Toad
Verified Purchase:Yes
Satisfied with Yellow cartridge
I would recommend this to a friend!
Quality
4
Written by a customer while visiting hp.com
Posted by: Eisor
from Hawaii
Verified Purchase:Yes
Using original ink results to better quality of prints
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Jeff Shap
from NJ
Verified Purchase:Yes
The yellow cartridge was either damaged or empty. The app said empty.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, February 27, 2023
Hi Jeff,
Getting an empty cartridge stops the ability to print. I understand the interruption to your day. In this case, a quick return is the best solution. Go to www.support.hp.com/us-en/contact-hp/ for help. For a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. These outcomes are rare, so I hope your next HP experience is fantastic.
Amanda
HP Care
www.hp.com/support/
Getting an empty cartridge stops the ability to print. I understand the interruption to your day. In this case, a quick return is the best solution. Go to www.support.hp.com/us-en/contact-hp/ for help. For a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. These outcomes are rare, so I hope your next HP experience is fantastic.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (220) ratings-only reviews
Overall Customer Rating
4.4
Would recommend? Yes
(
7 out of
8)
Features
5
Performance
5